Last post Feb 23, 2006 08:37 AM by gesman
Feb 20, 2006 02:31 PM|gesman|LINK
Hello, I logged on a host and trying to update site settings but whenever I click on "update" link I getting exception error.
Here is the exact error:
Any ideas what might cause it and possible solution?
Feb 20, 2006 08:18 PM|netguy|LINK
This error does not tell much.
Can you go to the Log Viewer under the Admin Menu and tell us what error you see there?
Feb 20, 2006 09:49 PM|gesman|LINK
thanks for your reply. Here are details of exception:
FriendlyName: Site Settings
PortalName: My Website
ActiveTabName: Site Settings
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
InnerException: Object reference not set to an instance of an object.
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.PortalManagement.SiteSettings.cmdUpdate_Click(Object
sender, EventArgs e) --- End of inner exception stack trace ---
Server Name: DEDI442
Feb 21, 2006 10:47 AM|dstruve|LINK
My thoughts are that one of the pieces of site settings is not there. maybe one of the lists that gets populated or something like that.
if possible though, and it wont disrupt things, its prolly better to do a reinstall. if thats not an option then i have the programatic way to diagnose it. Are you a programmer, i can give you a way to debug the problem..
Feb 22, 2006 12:09 PM|gesman|LINK
Daniel, thanks for your reply.
Yes, I have MSVS 2005 and feel comfortable with debugger. Please feel free to give me the hints that might help!
Feb 22, 2006 06:58 PM|gesman|LINK
I had my hosting provider to reinstall everything in a new clean directory and now everything works like a charm!
I think DNN package must have some sort of internal "sanity" check to ensure clean install, presence of all modules and verify to availablity of database, proper settings of WEB.CONFIG file and presence of necessary permissions. This DNN self-test would
save lots of grief and unnecessary posts in the forums.
Feb 23, 2006 03:02 AM|cybersurfer|LINK
Feb 23, 2006 08:37 AM|gesman|LINK
I found that procedure to properly install DNN greatly depends on hosting provider. My provider (www.webhost4life.com) installs 4.x version manually, although to install 3.2.2 I use their control panel.
www.1and1.com has their own instructions regarding DNN which includes quite a bit more customizations of web.config file. If you install locally or have dedicated server hosting - it would be easier to follow standard procedures,
I guess. In any case - contact suppurt of your provider regarding this - that may have ideas about proper installation.