Last post Feb 02, 2006 06:29 PM by DougST
Jan 20, 2006 08:22 PM|DougST|LINK
I have been given the wonderful task of creating a call centre application whereby customers login into a service web app and place service calls entering basic information. This is then collected by a service controller on another set of pages. What I would
like to do is give service control the ability to export that information to a CRM 3.0 server.
Any thoughts on the best way to achieve this and any links to resources would be handy.
Feb 02, 2006 06:29 PM|DougST|LINK
Either (a) I've asked a dumb question. or (b) no-one knows the answer.
Replies below thanks