Last post Dec 16, 2005 02:55 PM by jamieg
Dec 16, 2005 02:55 PM|jamieg|LINK
I have a customer who has a 2.1.2 portal (old I know), and when she hits 'Upload' to upload a new file, the proper page is not brought up. It looks very similar to the 'Add New Document' page, except there is no 'Upload' (it is replaced with 'Delete').
She is never brought to the page where you can click 'Browse', and upload new documents.
She said that she kept trying it and eventually it worked once, and then the problem would persist. She has the same problem with any documents module. She is running Windows XP. I have tried to reproduce the problem, by logging in with her credentials,
but am unable to. It works fine for me. I have not tried it at her computer however.
I am just wondering if maybe there are some security settings or something that she might need to change. What else might be causing this problem?