Last post Dec 07, 2020 08:33 PM by vmamilla
Dec 07, 2020 08:33 PM|vmamilla|LINK
I am trying to parse MS Word Doc or Docx to Json using .net Core Web Application like upload browse and I need to display the document contents base on title headings all the paragraphs need to parse as Json object. How to do this sample doc.
Table of Contents
Communication with Clients
General Communication Skills
Dealing with the Problem Client
Information Needed in Appointment Book
Refunds and Credits
Sick Day Policy
Personal Telephone Calls
Health and Safety
Welcome to our unique spa!
We are very pleased that you have joined our team.
This employee handbook outlines our policies, rules, regulations and everyday procedures so that you can better understand what is expected of you on the job.
In our spa, we derive success from teamwork. Success comes through education. As techniques change, as products improve, as new services are introduced, we will be prepared through education to satisfy the new demands of our clients, thus ensuring our successful
position in the future.
Our philosophy is geared toward future growth and security through teamwork, education, fulfillment and change. We are assured that we will continue to thrive as individuals and as a business.
Code of Professionalism
As a spa professional, you have developed your listening talents and are able to communicate with your clients and teammates without intimidating them. Professionalism is an intangible concept. It is a balanced combination of education, honesty, talent
and common sense.
Guidelines to Professionalism
Effective communication with a client will greatly reduce stress for the service provider. When you acquire a thorough comprehension of client’s needs, mistakes and misunderstandings are eliminated. The service provider can proceed with servicing the client,
knowing that he/she and the client have a mutual understanding of the desired results.
Good communication with a client is one of the most effective tools to building a clientele. It promotes a trusted and relaxed atmosphere for a skeptical or unsure client. A client who is pleased with the service rendered and who feels comfortable and secure
with the spa staff will promote the spa through word-of-the-mouth much more readily than a client who is serviced well, but in a brash and hurried manner.
Communication skills determine how well you interact with people in general - including your clients and co-workers. You can develop more effective communication skills by practicing the techniques of maintaining eye contact, listening, leading, giving feedback,
and proper questioning.
When dealing with a problem client, it is important for you as a professional, to remember that the spa’s image can be damaged more by one unsatisfied client than it can be improved by ten satisfied clients! Please make every attempt to satisfy your client’s
needs and correct any problem before they leave the spa.
If there is a personality clash between you and your client, try the “kill them with kindness” approach. When you love your enemies, they will find it hard to fight back.
In the event you are required to make an appointment, please remember that the impression you make when scheduling an appointment can determine whether or not the client will want to visit our spa. New appointments are essential to keep our business thriving!
Never let the client feel that you are too busy to be bothered with scheduling an appointment. Instead, make the client feel that we are pleased to have their business. Always conduct yourself in a pleasant and professional way.
Scheduling Appointments over the Phone
Information needed in Appointment Book
If a client remains dissatisfied with the service provided, despite your efforts to please them, management will determine whether the client should receive a refund, a credit, or corrective service. Services may not be performed free of charge without permission
As your employer, it is the spa’s responsibility to provide a pleasant, efficient environment wherein each employee may work in an atmosphere of professionalism. To ensure continued success of the business, the spa will provide advertising media and our
direct mail coupons and postcards, when deemed necessary by spa management. It is the responsibility of the spa to stimulate the growth of its employees through one-to-one performance reviews and group discussions at staff meetings. The spa will abide by
and uphold your spa handbook and all policies.
As the spa coordinator, you are probably the most indispensable person in the spa. You have the first and last contact with each client, and your impression is a lasting one.
You are trained to handle the client as if the client were the most important person around. You are also in a prime position to receive client feedback.
Daily Cleaning Duties:
Our spa will pay for one week’s vacation (five working days) after one year of continuous employment. Add one day for each additional year of continuous employment.
Vacation days are accrued from the date of hire for a fiscal calendar year.
Vacation pay is calculated on a daily average basis for the total days worked in the preceding calendar year ending on December 31st.
Our Spa will observe the following holidays:
The spa hours are as follows:
Each employee should take a 30 minute lunch break. We understand that sometimes it is not possible because of added services etc., but please try.
Please clock in and out on the computer and your hours will be recorded.
Since we strive for professionalism in all areas of our working environment, it is important that we also portray that image in our own appearance.
Please limit your personal calls to extremely important and emergency calls only.
Please do not leave a client to take a phone call, someone in the spa will take a message for you. It is vital to make the client feel like they are the most important person in the world to you!
Learn where the fire extinguisher is located. If you do not know how to operate it, please ask management to review its usage.
Emergency number is 911.
In case of injury to a staff member or a client, notify the manager at once.
Animals are not allowed in the spa. Guide dogs are an exception.
We welcome you to your spa team and we look forward to a long and profitable association.