I am trying to parse MS Word Doc or Docx to Json using .net Core Web Application like upload browse and I need to display the document contents base on title headings all the paragraphs need to parse as Json object. How to do this sample doc.
Handbook
Table of Contents
Communication
Communication with Clients
General Communication Skills
Dealing with the Problem Client
Scheduling Appointments
Information Needed in Appointment Book
Client Consultation
Pricing
Refunds and Credits
Job Description
Assistant Training
Service Duties
Cleaning Duties
Sick Day Policy
Vacation
Holidays
Work Schedule
Work Attendance
Your Appearance
Personal Telephone Calls
Health and Safety
Our Philosophy
Welcome to our unique spa!
We are very pleased that you have joined our team.
This employee handbook outlines our policies, rules, regulations and everyday procedures so that you can better understand what is expected of you on the job.
In our spa, we derive success from teamwork. Success comes through education. As techniques change, as products improve, as new services are introduced, we will be prepared through education to satisfy the new demands of our clients, thus ensuring our successful
position in the future.
Our philosophy is geared toward future growth and security through teamwork, education, fulfillment and change. We are assured that we will continue to thrive as individuals and as a business.
Professionalism
Code of Professionalism
As a spa professional, you have developed your listening talents and are able to communicate with your clients and teammates without intimidating them. Professionalism is an intangible concept. It is a balanced combination of education, honesty, talent
and common sense.
Guidelines to Professionalism
Listening to your client - the most difficult skill to learn, but the most valuable once mastered.
Service to the best of your ability all of your client’s needs. Never deny him/her the proper amount of service time.
Avoid gossip between clients and/or co-workers.
Support the expertise of your teammates.
Use proper grammar at all times.
Communication with Clients
Effective communication with a client will greatly reduce stress for the service provider. When you acquire a thorough comprehension of client’s needs, mistakes and misunderstandings are eliminated. The service provider can proceed with servicing the client,
knowing that he/she and the client have a mutual understanding of the desired results.
Good communication with a client is one of the most effective tools to building a clientele. It promotes a trusted and relaxed atmosphere for a skeptical or unsure client. A client who is pleased with the service rendered and who feels comfortable and secure
with the spa staff will promote the spa through word-of-the-mouth much more readily than a client who is serviced well, but in a brash and hurried manner.
General Communication Skills
Communication skills determine how well you interact with people in general - including your clients and co-workers. You can develop more effective communication skills by practicing the techniques of maintaining eye contact, listening, leading, giving feedback,
and proper questioning.
MAINTAINING EYE CONTACT: The most important part of effective communication is maintaining eye contact. Look into the other person’s eyes while speaking or listening... It shows that you are interested and paying attention.
LISTENING: To avoid misunderstandings, give the other person a chance to put their point across without interruptions. People tend to stop communicating when they don’t have a chance to finish thoughts they originally wanted to share with you.
LEADING: Make comments and ask questions that encourage the other person to continue communicating in the direction you want.
GIVE FEEDBACK: Help the other person understand your position throughout the conversation by responding to statements made. Feedback enables the other person to clarify any misunderstandings and encourages him/her to continue communicating.
Dealing with the Problem Client
When dealing with a problem client, it is important for you as a professional, to remember that the spa’s image can be damaged more by one unsatisfied client than it can be improved by ten satisfied clients! Please make every attempt to satisfy your client’s
needs and correct any problem before they leave the spa.
If there is a personality clash between you and your client, try the “kill them with kindness” approach. When you love your enemies, they will find it hard to fight back.
Scheduling Appointments
In the event you are required to make an appointment, please remember that the impression you make when scheduling an appointment can determine whether or not the client will want to visit our spa. New appointments are essential to keep our business thriving!
Never let the client feel that you are too busy to be bothered with scheduling an appointment. Instead, make the client feel that we are pleased to have their business. Always conduct yourself in a pleasant and professional way.
Scheduling Appointments over the Phone
Remember that the client cannot see you. This makes it even more important that you sound pleasant. Smile with your voice!
Answer the phone professionally - “Good Morning, etc....Thank you for calling Hands on Pregnancy, this is (your name), How may I help you”.
Ask client’s name first, (may I ask who’s calling) then address the caller by their name as you schedule an appointment.
Get all pertinent information by asking closed questions. Do not attempt to conduct a consultation over the phone.
Always repeat scheduled appointment time, day and date.
Allow client to hang up first.
User proper grammar at all times.
Information needed in Appointment Book
Client’s complete name
Daytime phone number
Service scheduled
Refunds and Credits
If a client remains dissatisfied with the service provided, despite your efforts to please them, management will determine whether the client should receive a refund, a credit, or corrective service. Services may not be performed free of charge without permission
from management.
Job Description
As your employer, it is the spa’s responsibility to provide a pleasant, efficient environment wherein each employee may work in an atmosphere of professionalism. To ensure continued success of the business, the spa will provide advertising media and our
direct mail coupons and postcards, when deemed necessary by spa management. It is the responsibility of the spa to stimulate the growth of its employees through one-to-one performance reviews and group discussions at staff meetings. The spa will abide by
and uphold your spa handbook and all policies.
Coordinator/Receptionist
As the spa coordinator, you are probably the most indispensable person in the spa. You have the first and last contact with each client, and your impression is a lasting one.
You are trained to handle the client as if the client were the most important person around. You are also in a prime position to receive client feedback.
Service Duties:
Schedule appointments.
Print spreadsheets each night for the next day.
Enter client service information into computer at the end of each day.
Call clients to confirm appointments.
Direct non-busy personnel in sweeping, folding towels, or stocking duties when needed.
Have new clients fill out general client file and put address on mailing list.
Maintain traffic control in the spa.
Bookkeeping Duties:
Complete close out procedures according to the computer.
Transmit charge cards at the end of shift.
Maintain adequate cash in drawer.
Help manager keep supplies in stock.
Assist manager at staff meetings, or conduct meetings when manager is on vacation.
Daily Cleaning Duties:
Proper maintenance of spa equipment
Cleaning and sterilizing of tables
Laundry
Making coffee and cleaning coffee maker
Daily clean-up duties
Vacation
Our spa will pay for one week’s vacation (five working days) after one year of continuous employment. Add one day for each additional year of continuous employment.
Vacation days are accrued from the date of hire for a fiscal calendar year.
Vacation pay is calculated on a daily average basis for the total days worked in the preceding calendar year ending on December 31st.
Holidays
Our Spa will observe the following holidays:
New Years Eve
New Year’s Day
Christmas Eve
Christmas Day
Fourth of July
Thanksgiving Day
Memorial Day
Labor Day
Work Schedule
The spa hours are as follows:
Monday 9:00 – 7:00
Tuesday 9:00 - 6:00
Wednesday 9:00 - 5:00
Thursday 9:00 - 7:00
Friday 9:00 - 6:00
Saturday 9:00 - 4:00
Sunday Closed
Each employee should take a 30 minute lunch break. We understand that sometimes it is not possible because of added services etc., but please try.
Please clock in and out on the computer and your hours will be recorded.
Work Attendance
Whenever you are unable to report to work, please contact us.
Please schedule doctors appointments on your off days.
It is a courtesy to call management if you are going to be late for work. Please don’t be late, clients do not like to wait. It is a good policy to be in the spa 15 minutes prior to your scheduled arrival time.
Your Appearance
Since we strive for professionalism in all areas of our working environment, it is important that we also portray that image in our own appearance.
Please do not wear shirts without sleeves (tank-tops, etc).
Your hair should be well maintained and fashionable.
Your clothing should reflect current fashion trends. If in doubt, check with a team member.
You are expected to wear makeup as benefits your look.
Please have hair and makeup done before you clock in.
Please do not wear jeans.
Open-toe shoes can only be worn if feet and toes are well manicured.
Sneakers can be worn only if kept clean and looking new.
Personal Telephone Calls
Please limit your personal calls to extremely important and emergency calls only.
Please do not leave a client to take a phone call, someone in the spa will take a message for you. It is vital to make the client feel like they are the most important person in the world to you!
Health and Safety
Learn where the fire extinguisher is located. If you do not know how to operate it, please ask management to review its usage.
Emergency number is 911.
In case of injury to a staff member or a client, notify the manager at once.
Animals are not allowed in the spa. Guide dogs are an exception.
We welcome you to your spa team and we look forward to a long and profitable association.
None
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Converting MS Word Doc or Docx to Json using .Net Core Web Application Paragraph Level Based On T...
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Hi,
I am trying to parse MS Word Doc or Docx to Json using .net Core Web Application like upload browse and I need to display the document contents base on title headings all the paragraphs need to parse as Json object. How to do this sample doc.
Handbook
Table of Contents
Communication
Communication with Clients
General Communication Skills
Dealing with the Problem Client
Scheduling Appointments
Information Needed in Appointment Book
Client Consultation
Pricing
Refunds and Credits
Job Description
Assistant Training
Service Duties
Cleaning Duties
Sick Day Policy
Vacation
Holidays
Work Schedule
Work Attendance
Your Appearance
Personal Telephone Calls
Health and Safety
Our Philosophy
Welcome to our unique spa!
We are very pleased that you have joined our team.
This employee handbook outlines our policies, rules, regulations and everyday procedures so that you can better understand what is expected of you on the job.
In our spa, we derive success from teamwork. Success comes through education. As techniques change, as products improve, as new services are introduced, we will be prepared through education to satisfy the new demands of our clients, thus ensuring our successful position in the future.
Our philosophy is geared toward future growth and security through teamwork, education, fulfillment and change. We are assured that we will continue to thrive as individuals and as a business.
Professionalism
Code of Professionalism
As a spa professional, you have developed your listening talents and are able to communicate with your clients and teammates without intimidating them. Professionalism is an intangible concept. It is a balanced combination of education, honesty, talent and common sense.
Guidelines to Professionalism
Communication with Clients
Effective communication with a client will greatly reduce stress for the service provider. When you acquire a thorough comprehension of client’s needs, mistakes and misunderstandings are eliminated. The service provider can proceed with servicing the client, knowing that he/she and the client have a mutual understanding of the desired results.
Good communication with a client is one of the most effective tools to building a clientele. It promotes a trusted and relaxed atmosphere for a skeptical or unsure client. A client who is pleased with the service rendered and who feels comfortable and secure with the spa staff will promote the spa through word-of-the-mouth much more readily than a client who is serviced well, but in a brash and hurried manner.
General Communication Skills
Communication skills determine how well you interact with people in general - including your clients and co-workers. You can develop more effective communication skills by practicing the techniques of maintaining eye contact, listening, leading, giving feedback, and proper questioning.
Dealing with the Problem Client
When dealing with a problem client, it is important for you as a professional, to remember that the spa’s image can be damaged more by one unsatisfied client than it can be improved by ten satisfied clients! Please make every attempt to satisfy your client’s needs and correct any problem before they leave the spa.
If there is a personality clash between you and your client, try the “kill them with kindness” approach. When you love your enemies, they will find it hard to fight back.
Scheduling Appointments
In the event you are required to make an appointment, please remember that the impression you make when scheduling an appointment can determine whether or not the client will want to visit our spa. New appointments are essential to keep our business thriving! Never let the client feel that you are too busy to be bothered with scheduling an appointment. Instead, make the client feel that we are pleased to have their business. Always conduct yourself in a pleasant and professional way.
Scheduling Appointments over the Phone
Information needed in Appointment Book
Refunds and Credits
If a client remains dissatisfied with the service provided, despite your efforts to please them, management will determine whether the client should receive a refund, a credit, or corrective service. Services may not be performed free of charge without permission from management.
Job Description
As your employer, it is the spa’s responsibility to provide a pleasant, efficient environment wherein each employee may work in an atmosphere of professionalism. To ensure continued success of the business, the spa will provide advertising media and our direct mail coupons and postcards, when deemed necessary by spa management. It is the responsibility of the spa to stimulate the growth of its employees through one-to-one performance reviews and group discussions at staff meetings. The spa will abide by and uphold your spa handbook and all policies.
Coordinator/Receptionist
As the spa coordinator, you are probably the most indispensable person in the spa. You have the first and last contact with each client, and your impression is a lasting one.
You are trained to handle the client as if the client were the most important person around. You are also in a prime position to receive client feedback.
Service Duties:
Bookkeeping Duties:
Daily Cleaning Duties:
Vacation
Our spa will pay for one week’s vacation (five working days) after one year of continuous employment. Add one day for each additional year of continuous employment.
Vacation days are accrued from the date of hire for a fiscal calendar year.
Vacation pay is calculated on a daily average basis for the total days worked in the preceding calendar year ending on December 31st.
Holidays
Our Spa will observe the following holidays:
Work Schedule
The spa hours are as follows:
Each employee should take a 30 minute lunch break. We understand that sometimes it is not possible because of added services etc., but please try.
Please clock in and out on the computer and your hours will be recorded.
Work Attendance
Your Appearance
Since we strive for professionalism in all areas of our working environment, it is important that we also portray that image in our own appearance.
Personal Telephone Calls
Please limit your personal calls to extremely important and emergency calls only.
Please do not leave a client to take a phone call, someone in the spa will take a message for you. It is vital to make the client feel like they are the most important person in the world to you!
Health and Safety
Learn where the fire extinguisher is located. If you do not know how to operate it, please ask management to review its usage.
Emergency number is 911.
In case of injury to a staff member or a client, notify the manager at once.
Animals are not allowed in the spa. Guide dogs are an exception.
We welcome you to your spa team and we look forward to a long and profitable association.
Thanks,
Venkat.