Last post Sep 02, 2019 07:26 AM by Yongqing Yu
Sep 01, 2019 08:06 PM|NiteRain|LINK
I have a pit frame that hits a web page, that ends up gathering information and sending it off to an ASP page, where it stores that information into the database. This works for the majority of our customers; however, we have seen an increase number of clients
that are getting back 12031. We were lucky enough to have customers willing enough to let us on their computer to try to fix this issue. What we have noticed when we install Fiddler on their system, the error goes away. We attempted to run the PitFrame as
an administrator, but this doesn't fix the issue. What am I missing?
Thank you in advance
Sep 02, 2019 07:26 AM|Yongqing Yu|LINK
According to your description, the error 12031 is largely caused by poor internet connection and failure to obtain files from the FTP server however, sometimes the error may be caused by invalid registry entries and outdated drivers. Furthermore, it
may also be a Firewall issue.
To solve this issue, you can try these methods:
Advanced Computer User Solution (manual restore):
Novice Computer User Solution (completely automated):
For more details, you could refer to these links :