Last post Sep 29, 2016 08:29 PM by bbcompent1
Sep 23, 2016 08:09 AM|Silvers|LINK
I have hosted a website and when I search for the website in Google and click the webpage from the search results, the webpage looks very bad.
The layout is all over the place:
Going to the above link and then click on the result: "Support - Intradata.co" you will see that the page looks very strange.
It seems that google add a "/" in the end of the address like this: "http://www.intradata.co/support.aspx/"
When I take the "/" away in the end of the address the page looks normal.
What can I do to solve this problem?
Sep 24, 2016 12:16 AM|mgebhard|LINK
Have you tried Google support?
Sep 24, 2016 01:20 AM|Deepak Panchal|LINK
I think that issue is not related with Google.
if you try to access the site from other search engines you will get same output. like I tried with Bing.
the issue is related with "/" in the url.
if we see the page then we can find that image are also not loading and web page displays without formatting.
so it is possible that it is not able to find the css and image files when you add "/" in url.
so make sure that files are available when you add "/" at the end of Url.
also try to add "~" sign in path if you did not add that before.
Sep 24, 2016 02:33 AM|Silvers|LINK
Yes the "/" is the problem. I think your answer gave me some clues, however I am not sure if this will solve the problem but in HTML I had for example this tag put:
<link rel="canonical" href="http://www.intradata.co/buydata.aspx/" />
and I took away the "/" in the end. I wonder if this can be the problem where Google have indexed it like above? So I have updated all those pages and updated the sitemap.xml dates for those pages. Also I have used google tools to "Fetch for Google" all
those URLS. Perheps I will need to wait for the next time google crawls the webpages and change this?
<link rel="canonical" href="http://www.intradata.co/buydata.aspx" />
Sep 28, 2016 10:08 AM|Deepak Panchal|LINK
From your description it looks like you are only testing with Google.
and the using Google you are able to reproduce the issue so you think that issue is related with google.
but as I told you before did you try to check the same with other search engines?
I think you will get different results. I test with Bing and it reproduce the issue.
so here I think that you should try to find solution for all search engines not for only Google.
by the way what result you got by adding "/ " and removing the "/" in the url?
did it solves the issue?
Sep 29, 2016 07:10 PM|Silvers|LINK
I try this with Yahoo also and get the same problem. For example if you search for this on Yahoo:
Then, the website comes at top in the search result. Now click the link that says:
"Support - Intradata.co"
Now you will see that when the webpage is opening, the website looks very strange and the url is:
I can't understand why the URL ends with "/". This is what makes the webpage looks strange. If I manually remove the "/" in the end of the URL when the webpage is opened, the webpage looks normal.
I still can't understand why this happens and what I can do about this?
Sep 29, 2016 08:21 PM|bbcompent1|LINK
Hi Silvers, I think I can shed some light on this situation. What you have to do is wait for the spiders to re-index your site; mind you they are on their own schedule unless you want to pay the big three some money, it is a matter of time. What you can
do to help expedite the process is go through the URL submission process or get a Google Webmaster Tools account. Then in there you can update the URL which will (time permitting) get rid of that stupid slash character. Here are some links to help you do that.
Google Webmaster Tools
BING Webmaster Tools (Covers Yahoo! as well since BING and Yahoo search have merged)
Sep 29, 2016 08:29 PM|bbcompent1|LINK
Silvers, to help you out I opened a ticket with Google which you can track at
https://productforums.google.com/forum/#!topic/websearch/TzZFusHS2s8;context-place=forum/websearch Once Google gets it corrected, it should spawn out to other search engines. One thing I can strongly recommend is you using a robots.txt and a sitemap.xml
to control when and how often your site gets crawled and keep other things out of sight.