Last post Jul 02, 2016 04:09 AM by Support@cutesoft.net
Jul 02, 2016 04:09 AM|Support@cutesoft.net|LINK
ZChat Enterprise is an on-premises Live Chat Solution. Live chat is a faster and more personal way for you to engage your customers. ZChat Enterprise protects customer data and other proprietary information by ensuring it never leaves your data-center.
With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors.
Zchat runs completely self-contained on your own server. This server can be located on your own premises – behind your own corporate firewall, or you can use an ISP provided dedicated server. You can also use a cloud-based virtual server in the Microsoft
Azure or Amazon Cloud services.
The server you use for Zchat does not have to be the same server that hosts your web sites. For larger installations you can load-balance Zchat across multiple servers.
The capability for customers to click-to-chat with your agents is the most fundamental feature of Zchat and represents the next generation of e-customer service – a powerful alternative to business-as-usual online. Visitors simply click a button and they
easily communicate, live and in real time, directly with your online service agents via text chat.