Last post Sep 02, 2010 09:05 AM by tmorton
Sep 02, 2010 08:08 AM|willra|LINK
I am attempting to watch several of the videos on the site but I always get a graphic that tells me to install Silverlight. Unfortunately, every time I attempt to install I get a message 'Unable to install Silverlight' 'The samve version of Silverlight
is already installed'.
The C:\Program Files\Microsoft Silverlight\ folder has subfolders for 4.0.50524.0 and 4.0.50826.0.
The registry has entries for 2.0.31005.0, 2.0.40115.0, 3.0.40723.0, 3.0.40818.0, 3.0.50106.0, 4.0.50524.0, and 4.050826.0.
Can someone explain how to get out of this vicious cycle so that I can enjoy some of the vidoes?
Sep 02, 2010 09:05 AM|tmorton|LINK
It sounds like you may have a bad Silverlight installation. This thread may help you:
Please see this page
http://www.microsoft.com/getsilverlight/get-started/install/ for instructions on how to install or remove Silverlight from your computer.
If you need further assistance, Microsoft offers free support for Silverlight install/uninstall issues, and you can find more information here: