Last post Apr 30, 2010 12:30 PM by tamilcodes
Apr 28, 2010 11:12 AM|viperguynaz|LINK
anyone else having issues with the new WebHost4Life platform. I have 15+ customers and none can get support. None of the .NET sites are working properly. I have sites with AspDotNetStorefront, DotNetNuke, and BlogEngine.Net - they can't get any of them
working. They are using ISAPI redirect rules and don't seem to have any experience what so ever with .NET sites.
Can anyone recommend a reliable, affordable .NET host?
webhost4Life hosting recommendation
Apr 28, 2010 11:34 AM|dzieba|LINK
MOVE AS QUICKLY AS POSSIBLE!!!
I had to move three sites once they put them on the new platform. They put me through 2 weeks of support ticket shuffeling around. It was the most furstrating experiance that I have ever had with any kind of customer services provider. Most of their responses
was that they could not reproduce anything even when I sent them screen shots and step by step instructions and after doing extensive testing on my own on different browsers and computers. Later, one slipped up and told me that they are having big issues and
the 'we cannot reproduce' responses are to keep you on the string as long as possible.
They will never resolve your issues.
I was lucky and with enough bitching was able to get a refund for the unused hosting time. This was a week of furstration as well because they required all kind of documentation from the previous platform which had to be faxed here and there, but I was not
going to let them win this one.
I moved to GoDaddy and they seem reliable so far. They have discounts on hosting when you have multiple websites. The support people know what they are talking about and can help you right there when you are on the phone with them. None of the 'I am only
Tier 1 support. I can only write the ticket' crap.
MOVE QUICKLY SO YOU DON'T LOSE ANY MORE BUSINESS. THEY DON'T CARE ABOUT THAT.
Apr 28, 2010 01:59 PM|tamilcodes|LINK
some management change in webhost4life, they may be stable after some time hope so.
What is your monthly traffic
here is the list of hosting companies..
Apr 28, 2010 04:03 PM|viperguynaz|LINK
Doubt they'll ever be a stable .NET hosting company again. Its a shame too...they used to be so strong. I've been extremely patient, but after 27 days they can't get BlogEngine.Net to function in a directory with a domain directory pointer.
I'm going to abandon ship and move to a company that understands Windows hosting.
Apr 28, 2010 04:18 PM|hans_v|LINK
I moved to GoDaddy and they seem reliable so far. They have discounts on hosting when you have multiple websites. The support people know what they are talking about and can help you right there when you are on the phone with them.
If you would search on google you'll very soon discover that a lot of people disagree on this! Many customers ask questions on these forums because Godaddy doesn't provide them the support they need!
Apr 28, 2010 04:39 PM|viperguynaz|LINK
Completely agree with hans_v on GoDaddy - from experience, I'd never use GoDaddy for .NET hosting and I've just added WebHost4Life to the DO NOT USE LIST also.
Apr 28, 2010 05:24 PM|tamilcodes|LINK
Godaddy, Can anyone explain how they are the top despite the ............ you know what i am saying?
Apr 29, 2010 02:28 AM|viperguynaz|LINK
because their entire focus is on marketing and upsales - they aren't bad for basic html hosting and/or linux hosting - but for .NET, they lock everything down so tight it is hard to work. .NET is def'ly not GoDaddys' strong suit.
the worst thing is their support personnel are trained more in sales/upsales than in tech support. I live here (Phoenix/Scottsdale) and know the horror stories from people that have worked there.
Apr 29, 2010 11:43 AM|dzieba|LINK
maybe different people experiance GoDaddy differently. I had a very easy and pleasent experiance when moving my 3 .NET websites. Maybe it just seemed that way because I was soo furstrated with WebHost4Life but I don't remember any trouble at all.
I do remember the upsales from tech support but it was always AFTER they have solved my issue. Once everything was in place the websites work like a charm. I am happy with them for now because the websites I own don't get THAT much traffic.
I only commited for one year. After loosing 2 weeks of business from dealing with WebHost4Life I didnt' spend any time on researching a long term solution. I just wanted to get the h*ll away from the retards costing me money.
Now that I can breath, I will be also looking for a reliable and reasonably priced hosting provider.
Let us know what you come up with from your research so we can also use that information.
Apr 30, 2010 08:58 AMfirstname.lastname@example.org|LINK
Godaddy, Can anyone explain how they are the top...
Don't you watch the Superbowl ads...? :)
Apr 30, 2010 12:30 PM|tamilcodes|LINK
never seen, jeff.
But i can understand what you say.
wait, i will check in youtube...
hm.... Now i get it thoroughly ... Personal Touch ...lol