Last post Feb 07, 2009 01:51 PM by MacysTech
Jan 30, 2009 10:22 AM|MacysTech|LINK
Have uploaded replacement avatar a few times but it is not updating. No guidence or instructions so I cannot determine if I am sending wrong format (jpg) or size or what.
Jan 30, 2009 10:26 AM|SGWellens|LINK
It'll take 5 to 15 minutes before you see it.
Jan 30, 2009 10:34 AM|MacysTech|LINK
been over the last two days. several attempts. no indication of failure. just doesn't set.
Jan 30, 2009 02:45 PM|mbanavige|LINK
Make sure to click the "Update" button after you browse to the new image.
If you only click the Save button then the avatar does not update. But if you click the Update button right next to the browse button, then the new image should get posted and your avatar should update shortly..
Jan 30, 2009 03:35 PM|MacysTech|LINK
Just tried again about an hour ago. I have been clicking Update each time. Still no go.
Jan 30, 2009 04:07 PM|SGWellens|LINK
There may be limitations on the size and properties of the image that prevent it from being used.
How big and what kind of image is it?
Jan 30, 2009 07:11 PM|JayNeu|LINK
Can you send me the avatar you are trying to upload?
Feb 02, 2009 07:36 AM|MacysTech|LINK
2,651 bytes, JPEG, 81x129.
Feb 02, 2009 07:39 AM|MacysTech|LINK
Unable to send picture because all methods I can find to email you require the iamge to have a URL.
Feb 02, 2009 01:54 PM|JayNeu|LINK
Please send it to my email address: email@example.com
Feb 07, 2009 01:51 PM|MacysTech|LINK
After all that, turns out I can change it from my home PC. Suspect probably because of firewall.