Last post Aug 21, 2008 03:44 AM by Russell Tomkins
Aug 19, 2008 05:41 PM|Cartpants|LINK
I am interested to learn how others have configured their autodiscover service to configure the Outlook 2007 client software when the host provider and customer organization provide/receive multiple protocol for their plans.
Take for example ConsolidatedMessenger.com as the host and AlpineSkiHouse.com as the customer.
Consolidated offers two plans to Alpine: Basic (POP3) and Plus (MAPI).
Alpine wants administrative staff to have Plus accounts and sales staff to have Basic accounts.
Alpine will use Outlook 2007 clients for both administrative and sales staff.
The user will enter their
firstname.lastname@example.org email address in the wizard and be redirected to autodiscover.consolidatedmessenger.com where the autodiscover service is listening to provide configuration settings.
So my implementation question is:
How does Consolidated configure their autodiscover service to:
Could anyone provide their configuration?
What works and how you did it.
Thanks in advance
Hosted Exchange 2007
Aug 21, 2008 03:44 AM|Russell Tomkins|LINK
Outlook uses both Autodiscover and GuessSmart to determine an accounts setup. Autodiscover is for MAPI users only, and GuessSmart is for POP/IMAP/SMTP etc...
If a company has a valid Autodiscover configuration, but the user doesn't have MAPI access, autodiscover will fail for that user and will try Secure GuessSmart then UnSecured GuessSmart. If Outlook finds a valid Autodiscover and Valid GuessSmart, it will
use the Autodiscover configuration.
Unfortunately, GuessSmart in my experience ain't that smart and fails miserably most of the time. Adding to that, any certificates you have on your platform will never match what GuessSmart attempts to use as the POP3S/IMAPS configuration so any attempt
at that will fail miserably :(
How to configure Auto-discover for multi-tenanting is in the HMC setup guide and is fairly straight forward, customers simply use a cname to a redirection website, which forwards them to the real auto-discover site.