Last post May 07, 2009 04:02 AM by george123
Feb 20, 2008 11:00 AM|TarkanVeKurdu|LINK
Our system environment is Exchange 2007 SP1 with HMC 4.0 . We can succesffuly create an exchange account and setup to outlook 2007 with autodiscover . It all works fine. Yesterday one of our client has setup a new machine and tried to setup the new outlook
2007. But its giving error on the outlook 2007 configuration :
"The action cannot be completed. The name cannot be matched to a name in the address list"
I have tried everything but the problem continues. We have tried to setup this account to a different client machine but the same problem exists. We have the same problem on a different account and we have deleted and recreated the exchange account and the
problem has gone . But this time I cant delete this account its heavily loaded with mails etc.
Has someone faced this problem before ? It will be great if you can help on this.
Feb 20, 2008 09:22 PM|PowerK6|LINK
The user may be disappeared in the address list.
On HMC Domain Controller, run 'adsiedit.msc' to open ADSI Edit tool, find the user in your organization, ie.
CNemail@example.com,OU=Company,OU=Reseller,OU=Hosting,DC=Domain,DC=com, right click this user container, select
Properties, on the Attribute Editor Tab, find 'showInAddressBook' attribute, Click
edit, add these 2 values:
CN=Company AL,CN=All Address Lists,CN=Address Lists Container,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
CN=Company GAL,CN=All Global Address Lists,CN=Address Lists Container,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
Feb 21, 2008 09:08 AM|TarkanVeKurdu|LINK
Randy hi ,
Thank you so much for the solution. The problem has gone . Do you have an idea why these values dissappears from the attribute ?? Could this be related to Exchange 2007 SP1 upgrade ??
Feb 21, 2008 09:40 AM|DmitriG|LINK
Did you touch user account with Set-Mailbox or Set-CASMailbox cmdlets? If so, then you destroyed your mailbox address lists membership. This HMC 4.0 issue has been discussed many times on this forum (for example,
http://forums.asp.net/t/1220833.aspx). To fix AL/GAL membership, you can use procedure Managed Email 2007::RepairExchangeObject.
P.S. Cmdlets Update-AddressList and Update-GlobalAddressList are also know as showInAddressList attribute destroyers.
May 07, 2009 04:02 AM|george123|LINK
Try this site www.supportonclick.com..............i had registered myself in this site. And till i get help from them whenever i need. I think they can solve your problem.