Last post Aug 06, 2007 09:40 AM by neomenzies
Aug 04, 2007 01:56 PM|multiplex7777|LINK
I intend to subscribe to a Virtual Private Server (VPS) and I'm trying to decide whether to go with a company in the US or in my home country, Singapore (which is on the other side of the globe).
Price wise, US web hosting companies beat their Singapore counterparts hands down. The prices in Singapore are easily 2.5 times that of the US (for equivalent specs).
But in terms of server round trip times, Singapore is much faster for local users. (99% of my users will be based in Singapore.) A ping to a US server takes an average of 250ms, compared to 25ms for a ping to a Singapore server (from Singapore).
In terms of reliability, both are the same.
1. Is the server round trip time really the main bottleneck (from the time the user clicks a button to the time she gets a response)? Or should I not be worried about this?
2. What is the recommended hosting option (US or Singapore), taking into consideration just two factors: price and speed?
I'd be grateful for any advice on this. Thanks.
Aug 04, 2007 07:29 PM|Imco|LINK
I personally do believe that location matters. With 99% of your users being based in Singapore I'd strongly recommend spending the extra money required for a server located there. If you have competitors hosted locally and you're not, the customer will
notice the difference in response time (all other things being equal).
It may be that it's not an issue for your (type of) site and you can gain a competitive edge with the lower costs (assuming you can pass that saving on to the customer) but it may also end up being "enough" to put you out of business if speed is crucial
to your users. It's hard to determine the risk vs reward without knowing more. The extra round trip time isn't going to be your biggest bottleneck, but it's still one to consider.
Aside from the longer round trip times you also have to worry about things like actual connectivity, as there's only going to be a couple of routes your users will be able to take to get across the ocean. Your ability to get prompt and helpful support during
YOUR business hours is also something to consider when your livelihood is involved.
If the cost difference is too high to justify Singapore itself, I'd suggest you look "closer" to you to see if there's some sort of middle ground on pricing and latency (i.e. hosting somewhere in asia/india/europe).
I hope that helps.
Aug 04, 2007 08:39 PM|multiplex7777|LINK
Thanks so much for your comprehensive reply. I forgot to mention that currently my clients are all on
shared web hosts based in Singapore. They are already experiencing slow response at times, in part because there are so many other websites running on the same server. Therefore, I'm thinking maybe if I shift over to a VPS, it will reduce the response
time a bit, and make up for the long round trip across the ocean. (That's why I was asking if the round trip is the biggest bottleneck, or is it usually the server response time?)
Right now, going for the VPS option in S'pore is going to break my bank. Already the VPS in US is pushing the limits of what I can afford. But your suggestion of looking to hosting in my region is something I didn't think about. Thanks for all your suggestions!
p.s. if anyone else has personal experiences hosting in US for customers on the other side of the globe, I'd love to hear them! Thanks.
Aug 06, 2007 09:40 AM|neomenzies|LINK
You are much better going for hosting in Singapore not only due to the increased site speed but also due to SEO considerations. Having a local IP address will boost PageRanks for the hosted sites:
Also can you let me know what your budget is as we are looking to expand into Asia and more particularly Singapore (already in USA, UK and Australia).