Last post Apr 30, 2007 10:42 AM by JeanMichel.Otte
Apr 30, 2007 06:19 AM|JeanMichel.Otte|LINK
We are actually deploying HMC 3.5 in my company. We have made some offers to customers, and a question is often asked: is it possible to use a split domain? Meaning that my customer has an exchange
server but would like to test our HMC and blackberry functionality without making any changes to his system (yet). I think that forwarding could be a good idea, but when the customer will reply to a mail received on the blackberry device, the reply address
will be the one I created on HMC (Ensim).
Is there a way to permit the customer to make that kind of test?
Thanks in advance for your help
Apr 30, 2007 08:15 AM|Steve@Planet|LINK
Still not 100% what you're asking.
You don't want to make any changes to the system yet? Are the changes including installing HMC, or just things like creating orgs and users?
Apr 30, 2007 09:27 AM|DmitriG|LINK
Customer have to create a rule in his existent mail system to forward unresolved e-mail to your Exchange servers, On your end, you have to setup regular business org with the same SMTP domain. This setup should allow your customer test your service.
Apr 30, 2007 10:12 AM|JeanMichel.Otte|LINK
Hi Steve, Hi DmitriG
First, thanks for your anwer.
My problem is: a customer, who has email@example.com as email adress (and own exchange server) want to test our hosted messaging and collaboration platform. So, in my view. we will create a user under a domain that
exist, eg firstname.lastname@example.org and setup his device with the credentials from the new user. In this case the BlackBerry will be setup with the
email@example.com adress. Then we will ask him to forward mails from
firstname.lastname@example.org. the problem is that when he will create/reply to a mail, the create/reply adress will be
email@example.com and not
firstname.lastname@example.org. We were thinking about adding an alias in Ensim for this user, and use the
email@example.com as primary alias.I didn't had the time to test this, but i think using a foreign domain for the from: will not work?
DmitriG, i'm sorry but i don't understand 100% of what you have written down. can you please explain me?
Apr 30, 2007 10:36 AM|Steve@Planet|LINK
Hi. Thanks for the more detailed description.
You are correct. Create a new primary SMTP email address for the user.
When replying outlook displays the same display name as before, but the email address is that of the new primary one entered.
I have tested this out in my lab and it all seems to work ok.
Apr 30, 2007 10:36 AM|DmitriG|LINK
I described basic procedure how to split SMTP domain (share SMTP address space between two mail systems). [;)] You can find more here -
How to share an SMTP address space in Exchange 2000 Server or in Exchange Server 2003
BTW, you solution will work, but technically, it is not a SMTP domain splitting.
Apr 30, 2007 10:42 AM|JeanMichel.Otte|LINK