Last post Feb 19, 2007 12:26 PM by Slugger
Feb 19, 2007 09:29 AM|Slugger|LINK
Currently we have websites in place to handle all helpdesk issues. User goes to the site fill out the form and then the data is just emailed to our helpdesk staff which creates the task in "public folder" of outlook. I would love to be able to have the website
designed from Visual Web Developer 2005 create the task and automate this part of the system. Our helpdesk staff is planned to be decreased here in the next few months and anything capable of being automated is almost required. Any direction to how this can
be done is greatly appreciated.
Feb 19, 2007 12:26 PM|Slugger|LINK