Last post Sep 06, 2006 05:33 AM by mbcicek
Sep 06, 2006 05:33 AM|mbcicek|LINK
We use HMC 3.5 based on Exchnage 2003 Enterprise Edition and Windows 2003 domain.
We have a problem with the backup of Public Folders of business organizations. We use Bakbone NetVault software for mailboxes and Public Folders. We use also NetVault plug-in to backup al on the each mailbox level and on each public folder (sub folder) level.
NetVault backup needs a MAPI user who has full access permissions (include "Send As" and "Receive As" permissions) on each mailbox, and full administor rights on Exchange System Manager. Additionally the NetVault user must have a MAPI profile on system. We
created a user named BackupUser on the level USERS organizational unit without any provisioning XML procedure, and give the user all necessary rights on system in which NetVault manual decribes.
We defined two jobs on the NetVault server, one for Mailboxes on the brick-level and one for Publich Folders on the folders level. All jobs run very well without any error. All mailboxes are backed up successfully. It is fine until now....
BUT we found out that only 3 Public Folder were backed up, but all others not. We analyzed this issue and found out following:
- Permissions for NetVault user seem to be correct.
- NetVault user cannot login by using any MAPI client (for example Outlook 2003) to the server. I thind that is a GAL problem?
- If the NetVault user login by using MAPI Editor tool (MFCMAPI), he can see only these 3 Public Folders which are backud up, but not the others. In this editor there are some errors on each visible Public Folder under IPM_Tree. Very frequently
How can we fix MAPI and Public Folder backup problem?
Is the creating of this MAPI user on USERS OU the main problem source? How can we create any MAPI user not included in Hosting business organizations?
Thanks in advance.