Has anyone had any experiences, either good or bad, with running DNN in a shared hosting environment with HSphere as the Control Panel?  If so, could you please explain?

We're thinking about doing this but have run into what appear to be permissioning issues along the way and can not determine if the problem is the hosting provider or the H-Sphere CP

Previous related posts include:

Newly set permissions not being retained in 3.1.1 modules and tabs
http://forums.asp.net/1061460/ShowPost.aspx

Initial DNN install error. Help. What does this mean?
http://forums.asp.net/1061619/ShowPost.aspx

Thanks!

I had an account where h-sphere was the CP and I couldn't use DNN there. But to be fair (and I'm no h-sphere fan) it's probably not the h-sphere CP, but the host's policy settings.

If you're having problems with your host, shoot me an email.  I'd be glad to get you set up on my servers.

DNN all versions run with no problems on shared hosting using Hsphere control panel. All my clients are using this setup. The problem you are having would be that your hosting provider has not set the site permissions correctly - talk direct to them and ask them to set the permissions for you. Depending on your hosting provider you may be able to use the file manager in the quick access menu to view and or set the permissions. I do not allow this in the file manager for my clients but check out yours to see if you can.

Normally in a shared hosting environment a lot of the hsphere functions are turned off when you design the actual hosting plan - you may find the the hosting provider has more complex plans available. The type of control panel software that you have really has no effect on DNN - it is the functions allowed within the plan that may however. ie the hosting provider can turn off the sql manager thus you would not be able to create a database unless you pay for the sql plan. etc.

Your provider SHOULD not charge you any extra to change the permissions if he does then find another provider.
John

The issue we're having is with JodoHost.  And it seems to only be associated with DNN 3.1.1 and 3.1.0 installs.

Have you done any installs of DNN 3.1.1 sucessfully?  And do you have access to an enduser or a reseller control panel?

Thanks!

I switched to JodoHost after Godaddy dropped the ball and refused to help. You have to put in a ticket for them to add the permissions as someone else explained above. Once that is down, run the url for the first time and it will install correctly. You may have some modules not load correctly. We can help you with that if it happens. It is an extremely easy fix and not sure if it is a bug in the install process or not.

If you need help, please email me and I can provide a phone number if need be. I will even wave the tech support fee. 8) 

smsolutions wrote:

The issue we're having is with JodoHost.  And it seems to only be associated with DNN 3.1.1 and 3.1.0 installs. Have you done any installs of DNN 3.1.1 sucessfully?  And do you have access to an enduser or a reseller control panel? Thanks!

The first General Exception always seems to be ...
(all the rest are similar..., usually 10 more in total will follow)

AssemblyVersion: 03.01.01
Method: System.Type.GetType
FileName:
FileLineNumber: 0
FileColumnNumber: 0
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
AbsoluteURL: /Install/Install.aspx
AbsoluteURLReferrer:
ExceptionGUID: 1555843c-69aa-4ebd-9ae9-cfff79f9d46a
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
InnerException: Access is denied: 'DotNetNuke.Modules.Announcements'.
Message: System.IO.FileLoadException: Access is denied: 'DotNetNuke.Modules.Announcements'. File name: "DotNetNuke.Modules.Announcements" at System.Type.GetType(String typeName, Boolean throwOnError) at DotNetNuke.Framework.Reflection.CreateObject(String TypeName, String CacheKey) === Pre-bind state information === LOG: DisplayName = DotNetNuke.Modules.Announcements (Partial) LOG: Appbase = file:///D:/hshome/dnnhosti/support.smsolutions.com LOG: Initial PrivatePath = bin Calling assembly : DotNetNuke, Version=3.1.1.1034, Culture=neutral, PublicKeyToken=null. === LOG: Policy not being applied to reference at this time (private, custom, partial, or location-based assembly bind). LOG: Post-policy reference: DotNetNuke.Modules.Announcements LOG: Attempting download of new URL file:///C:/WINDOWS/Microsoft.NET/Framework/v1.1.4322/Temporary ASP.NET Files/root/502eae42/12afddba/DotNetNuke.Modules.Announcements.DLL. LOG: Attempting download of new URL file:///C:/WINDOWS/Microsoft.NET/Framework/v1.1.4322/Temporary ASP.NET Files/root/502eae42/12afddba/DotNetNuke.Modules.Announcements/DotNetNuke.Modules.Announcements.DLL. LOG: Attempting download of new URL file:///D:/hshome/dnnhosti/support.smsolutions.com/bin/DotNetNuke.Modules.Announcements.DLL. LOG: Policy not being applied to reference at this time (private, custom, partial, or location-based assembly bind). LOG: Post-policy reference: DotNetNuke.Modules.Announcements, Version=3.1.0.0, Culture=neutral, PublicKeyToken=null
StackTrace:
Source:
Server Name: ACCJHWIN9

Mark, your email is getting bounced back. If you just moved, I may not be able to resolve to it yet. Do you have another email I can send to?

smsolutions wrote:

The first General Exception always seems to be ... (all the rest are similar..., usually 10 more in total will follow) AssemblyVersion: 03.01.01 Method: System.Type.GetType FileName: FileLineNumber: 0 FileColumnNumber: 0 PortalID: -1 PortalName: UserID: -1 UserName: ActiveTabID: -1 ActiveTabName: AbsoluteURL: /Install/Install.aspx AbsoluteURLReferrer: ExceptionGUID: 1555843c-69aa-4ebd-9ae9-cfff79f9d46a DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider InnerException: Access is denied: 'DotNetNuke.Modules.Announcements'. Message: System.IO.FileLoadException: Access is denied: 'DotNetNuke.Modules.Announcements'. File name: "DotNetNuke.Modules.Announcements" at System.Type.GetType(String typeName, Boolean throwOnError) at DotNetNuke.Framework.Reflection.CreateObject(String TypeName, String CacheKey) === Pre-bind state information === LOG: DisplayName = DotNetNuke.Modules.Announcements (Partial) LOG: Appbase = file:///D:/hshome/dnnhosti/support.smsolutions.com LOG: Initial PrivatePath = bin Calling assembly : DotNetNuke, Version=3.1.1.1034, Culture=neutral, PublicKeyToken=null. === LOG: Policy not being applied to reference at this time (private, custom, partial, or location-based assembly bind). LOG: Post-policy reference: DotNetNuke.Modules.Announcements LOG: Attempting download of new URL file:///C:/WINDOWS/Microsoft.NET/Framework/v1.1.4322/Temporary ASP.NET Files/root/502eae42/12afddba/DotNetNuke.Modules.Announcements.DLL. LOG: Attempting download of new URL file:///C:/WINDOWS/Microsoft.NET/Framework/v1.1.4322/Temporary ASP.NET Files/root/502eae42/12afddba/DotNetNuke.Modules.Announcements/DotNetNuke.Modules.Announcements.DLL. LOG: Attempting download of new URL file:///D:/hshome/dnnhosti/support.smsolutions.com/bin/DotNetNuke.Modules.Announcements.DLL. LOG: Policy not being applied to reference at this time (private, custom, partial, or location-based assembly bind). LOG: Post-policy reference: DotNetNuke.Modules.Announcements, Version=3.1.0.0, Culture=neutral, PublicKeyToken=null StackTrace: Source: Server Name: ACCJHWIN9

Is the site up and running and your trying to install the rest of the modules or is this a clean install?

As it stands at the moment this is a 'clean' (ie DNN reports it as an error-less) install.  Although modules are missing, General Exceptions were found, etc...