I have hosted our website on softsyshosting.com (shared hosting) and found that Crystal reports did not work. I am getting the following error message.
Since this is shared hosting I do not have permission to install anything there.
==========================
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go tohttp://www.businessobjects.com/support for
more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go tohttp://www.businessobjects.com/support for
more information.
===============================
When I contacted them they said they have Crystal Report 10.5.3700.0
So I developed a small website in Visual Studio 2008 and attached the referenced of Crystal Report 10.5.3700 and uploaded these on the server. Unfortunately this did not work either.
Let me give you a brief of what I have done and tried so far:
-Website developed in MS VS 2008
-Crystal Reports for VS 2008 (10.5.3700.0)
-Set the Target platform as x86 when building the deployment.
Shared Web Server Settings:
==================
-Crystal Report 10.5.3700.0 Runtime
-IIS is enabled to run 32-bit application
-They also informed me that they have installed Visual Studio 2010 but did not install theCrystal Reports for VS 2010.
I have gone through several forums and the common solution was installing the correct version of runtime.Since I do not have that luxury. I have to use the available runtime installed on the shared server , which is (10.5.3700.0).
Another suggestion was to enable 32-bit application option in the IIS. which I asked them and they did.
I dont know what I am missing here. please advice.
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Could you please kindly ask them again that CR has been setup properly on your site? The things you need to check:
1. It must run on local service identity
2. Check if aspnetclient folder and crystalreportviewer has been copied to your folder
3. Grant full permission (read and write)
If you have problem to run your CR, you may check
our site.
I'm having the same issue. Impersonate = false in my case. Like Osman, I'm curious as well - which account(s) needs full permissions on which folder(s)? And what folder should the CR Report Viewer be in?
osmanbinali
Member
6 Points
5 Posts
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runti...
Nov 22, 2012 09:38 AM|LINK
I have hosted our website on softsyshosting.com (shared hosting) and found that Crystal reports did not work. I am getting the following error message.
Since this is shared hosting I do not have permission to install anything there.
==========================
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go tohttp://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go tohttp://www.businessobjects.com/support for more information.
===============================
When I contacted them they said they have Crystal Report 10.5.3700.0
So I developed a small website in Visual Studio 2008 and attached the referenced of Crystal Report 10.5.3700 and uploaded these on the server. Unfortunately this did not work either.
Let me give you a brief of what I have done and tried so far:
-Website developed in MS VS 2008
-Crystal Reports for VS 2008 (10.5.3700.0)
-Set the Target platform as x86 when building the deployment.
Shared Web Server Settings:
==================
-Crystal Report 10.5.3700.0 Runtime
-IIS is enabled to run 32-bit application
-They also informed me that they have installed Visual Studio 2010 but did not install theCrystal Reports for VS 2010.
I have gone through several forums and the common solution was installing the correct version of runtime.Since I do not have that luxury. I have to use the available runtime installed on the shared server , which is (10.5.3700.0).
Another suggestion was to enable 32-bit application option in the IIS. which I asked them and they did.
I dont know what I am missing here. please advice.
dotnetnerd
Contributor
2434 Points
551 Posts
Re: Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports r...
Nov 22, 2012 12:31 PM|LINK
Could you please kindly ask them again that CR has been setup properly on your site? The things you need to check:
1. It must run on local service identity
2. Check if aspnetclient folder and crystalreportviewer has been copied to your folder
3. Grant full permission (read and write)
If you have problem to run your CR, you may check our site.
Windows ASP.NET Hosting | Reseller Hosting | Cloud Hosting
osmanbinali
Member
6 Points
5 Posts
Re: Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports r...
Nov 22, 2012 02:22 PM|LINK
What should have the Full Permission? bin folder?
dotnetnerd
Contributor
2434 Points
551 Posts
Re: Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports r...
Nov 23, 2012 12:36 AM|LINK
Hi osman,
In order to make your CR run, you always need to grant full permission to your folder, if not it will keep getting error about the permission.
Windows ASP.NET Hosting | Reseller Hosting | Cloud Hosting
mikeg@ar
Member
12 Points
15 Posts
Re: Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports r...
Feb 11, 2013 09:21 PM|LINK
I'm having the same issue. Impersonate = false in my case. Like Osman, I'm curious as well - which account(s) needs full permissions on which folder(s)? And what folder should the CR Report Viewer be in?