We just upgraded our development team from VS 2008 to VS 2010, and we experience the same issue with IE 9 (most of the time) when not in compatibility mode. In Compatibility mode, everything works fine.
Our Test server is a Windows 2003 server running IIS 6.0. We installed the CR 2010 runtime SP1 x32 version.
If the user refreshs thier broswer by clikcing F5, the report will then display.
We are having the same issue, in that SOME of our reports appear blank in the viewer in IE9, the reports export fine (i.e. all the information is there). I know the report is there because all the drill downs are still available (and when I click on those
drill downs the report appears.
Yes, it is a bug, I have tested it on all browsers and IE 9 is the only one I can have consistent problems with (although Firefox also had a few issues). I believe it comes from using reports that were designed in previous versions of CR (CR XI R2) where
the problem occurs although I don't have the time to re-create the reports to confirm. I did bring this up on the SAP forums (http://forums.sdn.sap.com/thread.jspa?forumID=313&threadID=2022251)
but unfortunately IE9 is not supported, actually no current browser is supported, so they won't even look into it.
I am also having the same problem and it is related to IE9. All the data is there
but the report area is blank, I can occasionally get it to work but need a better solution. I've tested on Firefox and other versions of IE with no problem.
I'm having problems displaying a report as well. I'm using Firefox 3.6, which should be supported for CR2008 and VS2010 (which I'm using). I get a blank page but when I go into the html with Firebug I get a div tag with ID "CrystalReportViewer1_ctl02" with
the attribute "visibility" set to "hidden". I have no idea where this gets set and when I delete it in Firebug and press Enter my report shows up perfectly!
EDIT: I've done even more googling and the only reason I can see for this is that I have CR2008 installed and I'm trying to run it in VS2010 and apparently CR2008 is not supported in VS2010. If that's the case how come I can get it to work with a bit of
fiddling (i.e. changing the html in Firebug manually)? Does the fact that it's not supported mean it will still work but produce unexpected behaviour? In which case is my only option using VS2008 or buying CR2010?
OK I've managed to fix it by downloading the latest CR for VS redistributables and whatnot (http://stackoverflow.com/questions/5193887/crystal-reports-13-and-asp-net-3-5) and it works perfectly now. Glad I didn't need to upgrade CR or downgrade VS!
Marked as answer by mbanavige on Jun 07, 2012 12:40 PM
I have found a solution to my problem in IE9 by switching IE9 to compatibility view. This is done by going to Tools - Compatibility Settings and adding your website to the list. there is also a "broken page" icon next to the refresh button that if you
click it, it will turn blue letting you know you are in compatibility view. If this solves your problem please let me know.
Marked as answer by mbanavige on Jun 07, 2012 12:41 PM
necro_mancer
Star
8169 Points
1595 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Aug 04, 2011 04:23 AM|LINK
hi tkeen,
Have you made sure you configure your crystal report properly? What are the things you have done for the setup?
Professional SQL 2008 R2 Service
tjohnson10
Member
2 Points
3 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Aug 25, 2011 06:56 PM|LINK
We just upgraded our development team from VS 2008 to VS 2010, and we experience the same issue with IE 9 (most of the time) when not in compatibility mode. In Compatibility mode, everything works fine.
Our Test server is a Windows 2003 server running IIS 6.0. We installed the CR 2010 runtime SP1 x32 version.
If the user refreshs thier broswer by clikcing F5, the report will then display.
RyanSmith
Participant
1944 Points
374 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Aug 30, 2011 01:15 AM|LINK
We are having the same issue, in that SOME of our reports appear blank in the viewer in IE9, the reports export fine (i.e. all the information is there). I know the report is there because all the drill downs are still available (and when I click on those drill downs the report appears.
necro_mancer
Star
8169 Points
1595 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Sep 06, 2011 04:23 AM|LINK
hi ryansmith,
I believe this is a "bug" on IE9 as I cannot see any problem with my reports on Mozilla and Google Chrome. I did not use IE9 here and I cannot test :(
Professional SQL 2008 R2 Service
RyanSmith
Participant
1944 Points
374 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Sep 06, 2011 04:49 AM|LINK
Hi necro_mancer,
Yes, it is a bug, I have tested it on all browsers and IE 9 is the only one I can have consistent problems with (although Firefox also had a few issues). I believe it comes from using reports that were designed in previous versions of CR (CR XI R2) where the problem occurs although I don't have the time to re-create the reports to confirm. I did bring this up on the SAP forums (http://forums.sdn.sap.com/thread.jspa?forumID=313&threadID=2022251) but unfortunately IE9 is not supported, actually no current browser is supported, so they won't even look into it.
JameyS
Member
28 Points
12 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Oct 13, 2011 12:26 AM|LINK
I am also having the same problem and it is related to IE9. All the data is there but the report area is blank, I can occasionally get it to work but need a better solution. I've tested on Firefox and other versions of IE with no problem.
DavidAtBanks
Member
14 Points
2 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Oct 17, 2011 02:03 PM|LINK
I'm having problems displaying a report as well. I'm using Firefox 3.6, which should be supported for CR2008 and VS2010 (which I'm using). I get a blank page but when I go into the html with Firebug I get a div tag with ID "CrystalReportViewer1_ctl02" with the attribute "visibility" set to "hidden". I have no idea where this gets set and when I delete it in Firebug and press Enter my report shows up perfectly!
My markup just has a Crystal Report Viewer in it:
<html xmlns="http://www.w3.org/1999/xhtml">
<head runat="server">
<title></title>
</head>
<body>
<form id="form1" runat="server">
<div>
<CR:CrystalReportViewer ID="CrystalReportViewer1" runat="server" AutoDataBind="true"
Visible="true" />
</div>
</form>
</body>
</html>
I'm totally stumped... any ideas?
EDIT: I've done even more googling and the only reason I can see for this is that I have CR2008 installed and I'm trying to run it in VS2010 and apparently CR2008 is not supported in VS2010. If that's the case how come I can get it to work with a bit of fiddling (i.e. changing the html in Firebug manually)? Does the fact that it's not supported mean it will still work but produce unexpected behaviour? In which case is my only option using VS2008 or buying CR2010?
DavidAtBanks
Member
14 Points
2 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Oct 18, 2011 08:46 AM|LINK
OK I've managed to fix it by downloading the latest CR for VS redistributables and whatnot (http://stackoverflow.com/questions/5193887/crystal-reports-13-and-asp-net-3-5) and it works perfectly now. Glad I didn't need to upgrade CR or downgrade VS!
maurozuccolo
Member
2 Points
1 Post
Re: Crystal Report not showing in Crystal Reports Viewer
Nov 07, 2011 03:34 PM|LINK
It's a problem with masterpages!!
I've checked it by creating two pages with same report, one with masterpage and the other one not, and I can see that the last one works fine!
Is there any way to workaround this bug?
JameyS
Member
28 Points
12 Posts
Re: Crystal Report not showing in Crystal Reports Viewer
Dec 12, 2011 01:48 PM|LINK
I have found a solution to my problem in IE9 by switching IE9 to compatibility view. This is done by going to Tools - Compatibility Settings and adding your website to the list. there is also a "broken page" icon next to the refresh button that if you click it, it will turn blue letting you know you are in compatibility view. If this solves your problem please let me know.