Hello,

We have problems with the method createresourcemailbox under Hosted Email 2007, the same problem occurs with both Managed Email 2007 and Exchange Provider 2007.

As stated in AllAboutHmc article: http://blogs.technet.com/provtest/archive/2009/02/24/a-closer-look-at-the-create-resource-mailbox-problem.aspx there was a issue that was solved in RU2, the error message we get before applying RU2 was like this:

C:\Documents and Settings\tempadmin\Desktop\provtest>provtest createresourcemail
box.xml
<response><errorContext description="MapiExceptionUnknownUser: Unable to open me
ssage store. (hr=0x80004005, ec=1003)
Diagnostic context:
    Lid: 18969   EcDoRpcExt2 called [length=218]
    Lid: 27161   EcDoRpcExt2 returned [ec=0x0][length=168][latency=0]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropLogon [254]
    Lid: 17082   ROP Error: 0x3EB
    Lid: 26937
    Lid: 21921   StoreEc: 0x3EB
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 26426   ROP: ropLogon [254]
    Lid: 25805   Error: 0x0
    Lid: 11752   StoreEc: 0x8004010F
    Lid: 19149   Error: 0x0
    Lid: 25805   Error: 0x0
    Lid: 11752   StoreEc: 0x8004010F
    Lid: 22787   Error: 0x0
    Lid: 13800   StoreEc: 0x8004010F
    Lid: 9448    StoreEc: 0x8004010F
    Lid: 16454
    Lid: 16966   StoreEc: 0x8004010F
    Lid: 31433   StoreEc: 0x8004010F
    Lid: 8620    StoreEc: 0x3EB
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849
    Lid: 21817   ROP Failure: 0x3EB
    Lid: 26297
    Lid: 16585   StoreEc: 0x3EB
    Lid: 32441
    Lid: 1706    StoreEc: 0x3EB
    Lid: 24761
    Lid: 20665   StoreEc: 0x3EB
    Lid: 25785
    Lid: 29881   StoreEc: 0x3EB
Cmdlet='Set-MailboxCalendarSettings'
DomainController='AD02.xdev.com'
Identity='LDAP://CN=firmabil@reseller1.com,OU=Reseller1,OU=Hosting,DC=xdev,DC=com'"
 code="0x80131600" executeSeqNo="1"><errorSource namespace="Exchange 2007 Provid
er" procedure="CreateResourceMailbox"/></errorContext></response>
C:\Documents and Settings\tempadmin\Desktop\provtest>

...... So we apply Rollup 3 for HMC 4.5, initializing everything, rebooting all servers etc... when I try to create a resource mailbox I get the following error:

<response><errorContext description="Cannot find the owning organization of obje
ct LDAP://AD01.xdev.com/CN=firmabil@reseller1.com,OU=Reseller1,OU=Hosting,DC=xdev,DC=com." code="0x80131600" executeSeqNo="1"><errorSource namespace="Exchange
 2007 Provider" procedure="CreateResourceMailbox"/></errorContext></response>
C:\Documents and Settings\tempadmin\Desktop\provtest>

Event log:

Event Type: Error
Event Source: Exchange 2007 Provider
Event Category: None
Event ID: 0
Date:  10/27/2009
Time:  11:36:38 AM
User:  N/A
Computer: MPS01
Description:
Procedure='CreateResourceMailbox'
Microsoft.Provisioning.Providers.ProviderException: Cannot find the owning organization of object LDAP://AD01.xdev.com/CN=firmabil@Reseller1.com,OU=Reseller1,OU=Hosting,DC=xdev,DC=com.
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Workers.DirectoryServicesCalls.GetOwningOrgDE(String preferredDomainController, DirectoryEntry targetDE)
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Workers.ProviderService.CreateResourceMailboxDetail(CreateResourceMailbox_Request request)
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Provider.CreateResourceMailbox(XmlDocument xdRawRequest)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Am I the only one seeing this problem? Any solution or suggestions are highly appreciated!

Thanks,

Lars

The functionality was broken because of Exchange side. The RU provided a workaround, not a fix.

"It added an additional XML element to allow you to skip the Set-MailboxCalendarSetting (<skipMailboxCalendarSetting>1</skipMailboxCalendarSetting>) so that the creation will be successful. You can then make another call to make modification to the resource which will do the Set-MailboxCalendarSetting. "

Did you put the above in as well?

Hi Kiphup,

Yes I have tried applying that workaround... still the same "Cannot find the owning organization of object"

Event viewer says:

Event Type: Error
Event Source: Exchange 2007 Provider
Event Category: None
Event ID: 0
Date:  12/8/2009
Time:  2:45:16 PM
User:  N/A
Computer: MPS01
Description:
Procedure='CreateResourceMailbox'
Microsoft.Provisioning.Providers.ProviderException: Cannot find the owning organization of object LDAP://AD02.testdev.com/CN=firmabil@testcustomer.no,OU=Test Customer,OU=Hosting,DC=testdev,DC=com.
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Workers.DirectoryServicesCalls.GetOwningOrgDE(String preferredDomainController, DirectoryEntry targetDE)
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Workers.ProviderService.CreateResourceMailboxDetail(CreateResourceMailbox_Request request)
   at Microsoft.Provisioning.Providers.Exchange2007Provider.Provider.CreateResourceMailbox(XmlDocument xdRawRequest)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Show us the actual request and an LDP output of your user object.