The ASP.NET servers will be undergoing routine maintenance. This will result in a short period of downtime for the entire ASP.NET website, as described below.
Maintenance Start:
Saturday October 17, 2009 03:00 AM EDT (GMT - 4)
Maintenance End:
Saturday October 17, 2009 07:00 PM EDT (GMT - 4)
Impact:
During this 4 hour maintenance window there will be a brief period of downtime, estimated to be about 15 minutes, where users will experience trouble accessing the entire ASP.NET website.
Next Communication:
This thread will be updated on Saturday, sometime after the maintenance is complete.
there is ONE problem ... if we were not aware you are down, and we come here to look, we then experience a Catch 22.
QUESTION: why not ensure a "We are down for scheduled maintenance" page?
Thank you.
Regards,
Gerry (Lowry)
B-) Please help me by completing my school survey about computer programmers on my website. Thank you!!! Gerry Lowry +1 705-429-7550 wasaga beach, ontario, canada
By a Catch 22, I mean that instead of seeing a page that states something like:
asp.net is down for planned maintenance for approximately ________ minutes.
We see a 503 Service not available
Then we have to wonder whether you are doing maintenance or you have crashed or you are under a DDOS attack, et cetera.
By we, I mean people like me who should be asleep and the gazillions of developers on the sunny side of planet earth.
Regards ~~ Gerry
B-) Please help me by completing my school survey about computer programmers on my website. Thank you!!! Gerry Lowry +1 705-429-7550 wasaga beach, ontario, canada
B-) Please help me by completing my school survey about computer programmers on my website. Thank you!!! Gerry Lowry +1 705-429-7550 wasaga beach, ontario, canada
What do you think about my suggestion, above, regarding ALL maintenance (including unscheduled)?
What you are asking for would not work well on nights where our web host is doing operating system patches ("patch Tuesday" updates from Microsoft). There are many interconnected servers responsible for different functionality across all of our web properties
(ASP.NET, Silverlight.NET, WindowsClient.NET, IIS.NET). The overall patching window is broad (4 hours), and the window for our specific servers was 2 hours. During that 2 hour window, different portions of the ASP.NET website would be unavailable for about
5 minutes at a time. So, my options would be to put up a broad "system maintenance" alert and pre-alerts on the site for 2 full hours and take down the site for the full 2 hour patching window...or change that message to be specific to the server and functionality
being rebooted throughout the patching window. The "warning, site functionality XYZ will be going offline in 10 minutes", "warning, site functionality XYZ will be going offline in 5 minutes" count-down notices for all of the different site features for each
specific server would IMO be too cumbersome to do, plus would require Neudesic personnel to be working during that maintenance window, coordinating with and interrupting the web host personnel who are responsible for patching hundreds of servers at their data
center. ORCS Web tries to patch and reboot the servers in a logical order to minimize the amount of time the sites are affected.
We do strive to have friendly error pages while system maintenance for site updates is going on...for scheduled pre-announced server maintenance that means short periods of downtime during our lowest trafficked times on early Saturday morning we have not.
I have a KISS solution that might work: I simple, single page, never goes down site:
example: http://www.forums.status.microsoft.con
Status
ASP.NET Up
Silverlight.NET Up
WindowsClient.NET Up
IIS.ENT Up
Scheduled Maintenance:
Saturday, ......
a simple bot could toggle the status for Up/Down
Regards ~~ Gerry
B-) Please help me by completing my school survey about computer programmers on my website. Thank you!!! Gerry Lowry +1 705-429-7550 wasaga beach, ontario, canada
tmorton
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ASPInsiders
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Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 15, 2009 08:48 PM|LINK
Summary:
The ASP.NET servers will be undergoing routine maintenance. This will result in a short period of downtime for the entire ASP.NET website, as described below.
Maintenance Start:
Saturday October 17, 2009 03:00 AM EDT (GMT - 4)
Maintenance End:
Saturday October 17, 2009 07:00 PM EDT (GMT - 4)
Impact:
During this 4 hour maintenance window there will be a brief period of downtime, estimated to be about 15 minutes, where users will experience trouble accessing the entire ASP.NET website.
Next Communication:
This thread will be updated on Saturday, sometime after the maintenance is complete.
ASP.NET/IIS.NET Website Manager, Neudesic
gerrylowry
All-Star
20525 Points
5713 Posts
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 17, 2009 08:36 AM|LINK
Hi Terri,
it's good that you put this here.
there is ONE problem ... if we were not aware you are down, and we come here to look, we then experience a Catch 22.
QUESTION: why not ensure a "We are down for scheduled maintenance" page?
Thank you.
Regards,
Gerry (Lowry)
gerrylowry
All-Star
20525 Points
5713 Posts
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 17, 2009 08:47 AM|LINK
Further explaination (in case I was unclear).
By a Catch 22, I mean that instead of seeing a page that states something like:
asp.net is down for planned maintenance for approximately ________ minutes.
We see a 503 Service not available
Then we have to wonder whether you are doing maintenance or you have crashed or you are under a DDOS attack, et cetera.
By we, I mean people like me who should be asleep and the gazillions of developers on the sunny side of planet earth.
Regards ~~ Gerry
tmorton
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56441 Points
9720 Posts
ASPInsiders
Moderator
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 17, 2009 02:45 PM|LINK
This maintenance completed successfully.
ASP.NET/IIS.NET Website Manager, Neudesic
gerrylowry
All-Star
20525 Points
5713 Posts
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 17, 2009 04:00 PM|LINK
Hello Terri,
I am glad that the maintenance completed successfully.
What do you think about my suggestion, above, regarding ALL maintenance (including unscheduled)?
[Also, would you prefer that I post my suggestion over in Feedback on this website ???]
Regards,
Gerry (Lowry)
tmorton
All-Star
56441 Points
9720 Posts
ASPInsiders
Moderator
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 19, 2009 12:50 PM|LINK
What you are asking for would not work well on nights where our web host is doing operating system patches ("patch Tuesday" updates from Microsoft). There are many interconnected servers responsible for different functionality across all of our web properties (ASP.NET, Silverlight.NET, WindowsClient.NET, IIS.NET). The overall patching window is broad (4 hours), and the window for our specific servers was 2 hours. During that 2 hour window, different portions of the ASP.NET website would be unavailable for about 5 minutes at a time. So, my options would be to put up a broad "system maintenance" alert and pre-alerts on the site for 2 full hours and take down the site for the full 2 hour patching window...or change that message to be specific to the server and functionality being rebooted throughout the patching window. The "warning, site functionality XYZ will be going offline in 10 minutes", "warning, site functionality XYZ will be going offline in 5 minutes" count-down notices for all of the different site features for each specific server would IMO be too cumbersome to do, plus would require Neudesic personnel to be working during that maintenance window, coordinating with and interrupting the web host personnel who are responsible for patching hundreds of servers at their data center. ORCS Web tries to patch and reboot the servers in a logical order to minimize the amount of time the sites are affected.
We do strive to have friendly error pages while system maintenance for site updates is going on...for scheduled pre-announced server maintenance that means short periods of downtime during our lowest trafficked times on early Saturday morning we have not.
ASP.NET/IIS.NET Website Manager, Neudesic
gerrylowry
All-Star
20525 Points
5713 Posts
Re: Planned System Maintenance - Saturday October 17, 2009 03:00 AM - 07:00 AM EDT (GMT - 4)
Oct 19, 2009 02:39 PM|LINK
Hi Terri,
thank you for the explanation.
I have a KISS solution that might work: I simple, single page, never goes down site:
example: http://www.forums.status.microsoft.con
Status
ASP.NET Up
Silverlight.NET Up
WindowsClient.NET Up
IIS.ENT Up
Scheduled Maintenance:
Saturday, ......
a simple bot could toggle the status for Up/Down
Regards ~~ Gerry