Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

Last post 10-09-2009 11:42 AM by SANATA. 4 replies.

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  • Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

    10-08-2009, 12:50 AM
    • Member
      3 point Member
    • SANATA
    • Member since 10-08-2009, 12:43 AM
    • Posts 13

     We have Exchange 2007 CCR and offer hosting service.

    All users are created by the limited interface HMC.

    My prob is:

    When I disable a user and reconnect it from Exchange management console, I can't reconnect his Outlook to Exchange server anymore. I always get a msg says that it can't find user in adr list:"The name cannot be matched to a name in address list."

    I know that hosting mode it very special, everything should be done by HMC but HMC options are limited that's why I did it by EMC.

    Anybody can help?

  • Re: Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

    10-08-2009, 9:07 AM
    • Contributor
      4,166 point Contributor
    • DmitriG
    • Member since 08-26-2004, 5:41 PM
    • Toronto
    • Posts 1,087

    Try  MPS procedure Managed Email 2007::RepairExchangeObject. It will fix GAL/AL membership for your user.

    Regards,

    Dmitri Gaikovoi
  • Re: Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

    10-08-2009, 11:33 PM
    • Member
      3 point Member
    • SANATA
    • Member since 10-08-2009, 12:43 AM
    • Posts 13

     Thanks Dmitri, but could you give me an exemple?

  • Re: Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

    10-09-2009, 9:29 AM
    Answer
    • Contributor
      4,166 point Contributor
    • DmitriG
    • Member since 08-26-2004, 5:41 PM
    • Toronto
    • Posts 1,087

    SANATA:
    could you give me an exemple?
     

     

    it is in SDK

     

    <request>
      <data>
        <!--The domain controller to use for Active Directory actions.-->
        <preferredDomainController>AD01.Fabrikam.Com</preferredDomainController>
        <!--Specifies the LDAP path of the user, group, or contact.-->
        <path>LDAP://CN=johnc@alpineskihouse.com,OU=AlpineSkiHouse,OU=ConsolidatedMessengerOU=Hosting,,DC=Fabrikam,DC=Com</path>
        <!--Specifies the path of the hosted organization that contains the AL, GAL, and OAB as well-known-objects.  By default it is the LDAP parent container of the object.-->
        <owningOrganization>LDAP://OU=AlpineSkiHouse,OU=ConsolidatedMessenger,OU=Hosting,DC=Fabrikam,DC=Com</owningOrganization>
      </data>
      <procedure>
        <execute namespace="Managed Email 2007" procedure="RepairExchangeObject" impersonate="1">
          <before source="data" sourcePath="preferredDomainController" destination="executeData" mode="move" />
          <before source="data" sourcePath="path" destination="executeData" mode="move" />
          <before source="data" sourcePath="owningOrganization" destination="executeData" mode="move" />
          <after source="executeData" destination="data" mode="merge" />
        </execute>
      </procedure>
    </request>
    Regards,

    Dmitri Gaikovoi
  • Re: Reconnect mailbox but can't reconnect with Outlook: can't find user in adr list

    10-09-2009, 11:42 AM
    • Member
      3 point Member
    • SANATA
    • Member since 10-08-2009, 12:43 AM
    • Posts 13

     Thank you. It works!

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