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Service unavailable hosting

Last post 02-26-2008 12:57 PM by DotNetPark. 16 replies.

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  • Service unavailable hosting

    12-28-2007, 3:03 PM

    Hi there,

    I have a simple classmates  like website hosted on a shared hosting . I m getting around 15 K pageviews and 4K unique visitors, monthly bandwidth usage is around 25GB which is not even 1/10th of the hosting plan, I'm not doing very complicated stuff, closing and disposing my data access connections each time, storing simple variables in session state and so on

    I have several issues :

    1-I get lots of  "service unavailable"  errors  in the main page or others

    2- The session was expiring every minute, I debugged it and found that application is set to recycle every minute, I contacted the support and they lied as always saying they didn't set it to recycle minutely and I have to upgrade my package because it s eating  memory, now for me they are just bunch of shitloaded business . I have the log files as proof of this.

    Now as far as I can see they don't set it to recycle every minute and session is expiring every 3 hours as I configured it that way, usually there are 20-40 people logged in every time application restarts ,

    I use session state rather than forms authentication and service unavailable messages are still appearing

    3- I heard good stuff about discountasp but also heard that they allocate some small amount of memory for  each customer.

    What kind of hosting/which hosting company would be good for my application ? Any advise is appreciated

     


     

     



     

     

  • Re: Service unavailable hosting

    12-28-2007, 3:33 PM
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    • Ken Tucker
    • Joined on 12-23-2003, 1:40 PM
    • Port St. John, Florida
    • Posts 1,214
    • Points 8,073
  • Re: Service unavailable hosting

    12-28-2007, 4:03 PM
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    • MrRadic
    • Joined on 11-08-2006, 7:13 PM
    • Posts 131
    • Points 285

    Are you 100% sure that your ASP.NET application isn't hitting any CPU/RAM limitations? Remember that you are sharing a server with other customers, I am in no way trying to defend your host, but you need to consider certain things, especially if you have 20 - 40 people online at the same time. You may have outgrown shared hosting?

    Microsoft Certified Professional

    ReliableSite.Net LLC
    Reliable Web Hosting - Take an extra 15% off for asp.net forum users use the coupon code aspforum at the checkout screen for any shared
  • Re: Service unavailable hosting

    12-28-2007, 4:43 PM

    Well the one I was  complaining above  is one of those in the list:)

    What would be the reason of service unavailable's 

    and I see only a few of them in the list show how much memory they allocate for each customer , I m assuming I won't be in need of more than 100MB memory

     

      

     

  • Re: Service unavailable hosting

    12-28-2007, 4:46 PM

     Well I also purchased package called stability from them , which give static IP and isolated app pool, 20 people at the same time is that a busy site now ? Wow never thought
     

  • Re: Service unavailable hosting

    12-28-2007, 4:55 PM
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    • shawnnf
    • Joined on 12-27-2007, 12:38 AM
    • Posts 7
    • Points 24

    You may have a memory leak in your application causing it to use up memory rapidly.  You also may have other problems in your web application as normal application pool recycles do not cause service unavailable messages.  You may want to ask if you are in an isolated application pool or sharing a pool with others where someone elses problems can be effecting you..

     

  • Re: Service unavailable hosting

    12-28-2007, 5:27 PM

    it is on isolated app pool,  and they say the samething : that memory is eaten by my application and when i debugged the application i saw that its restarting every minute ,obviously they are just liars  and misconfigured my host plan causing it to be nonfunctional , i have classic asp application as well php on that site too in different frames or pages, and sometimes i get service unavailable from only the asp application, not the rest of the page or from php

  • Re: Service unavailable hosting

    12-28-2007, 9:47 PM
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    • kilko
    • Joined on 10-19-2007, 3:01 PM
    • Posts 486
    • Points 1,424

    If your application is hosted in an isolated pool, I do not find any reasons why you should get service unavailable message. It might happen that your host is throttling your usage. I doubt about the memory leaks in .NET environment as it is managed and it should not be an issue. Also, 20 users at a time isn't a big thing. But what does these 20 users do when they are online is important. But anyways, I strongly believe that this is an error from your host may be due to some misconfiguration.

    Thanks!

    -Kilko
    Recommended Hosts: Softsys Hosting & DiscountASP
  • Re: Service unavailable hosting

    01-31-2008, 11:17 PM
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    • rfwilliams777
    • Joined on 06-14-2006, 1:54 PM
    • Kingsville, Texas
    • Posts 350
    • Points 809

    Let us know if you're still looking.

    Robert Williams, Owner
    Williams Web Solutions
    www.williamswebsolutions.net
    • Website design & redesign
    • Website & e-mail hosting
  • Re: Service unavailable hosting

    02-01-2008, 12:17 PM
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    • iration
    • Joined on 02-01-2007, 7:38 AM
    • Posts 133
    • Points 346

    rfwilliams777:

    Let us know if you're still looking.

    Geez, could you spam this forum anymore????  Is it really necessary to reply to threads that are more than a month old and haven't had a reply in more than a month?? 

  • Re: Service unavailable hosting

    02-01-2008, 1:04 PM
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    • kilko
    • Joined on 10-19-2007, 3:01 PM
    • Posts 486
    • Points 1,424

    iration:

    rfwilliams777:

    Let us know if you're still looking.

    Geez, could you spam this forum anymore????  Is it really necessary to reply to threads that are more than a month old and haven't had a reply in more than a month?? 



    I agree with iration. Apart from replying to threads that are more than a month old, the replies are useless enough to be even read.
    -Kilko
    Recommended Hosts: Softsys Hosting & DiscountASP
  • Re: Service unavailable hosting

    02-01-2008, 3:18 PM
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    • neomenzies
    • Joined on 01-12-2007, 10:39 AM
    • Posts 63
    • Points 128

    kilko:

    iration:

    rfwilliams777:

    Let us know if you're still looking.

    Geez, could you spam this forum anymore????  Is it really necessary to reply to threads that are more than a month old and haven't had a reply in more than a month?? 



    I agree with iration. Apart from replying to threads that are more than a month old, the replies are useless enough to be even read.
     

    Wow your right. Normally I would say its the kettle calling the pot black but in this case Williams you are heading for a sure fire banning. 

  • Re: Service unavailable hosting

    02-07-2008, 11:39 AM
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    • rfwilliams777
    • Joined on 06-14-2006, 1:54 PM
    • Kingsville, Texas
    • Posts 350
    • Points 809

    I agree with the suggestions listed.  It does seem like that server or the App Pool is hitting some sort of limit. There is a tuning feature in IIS that can be set for the number or visitors or bandwidth used. Perhaps that could also be a problem.

    Robert Williams, Owner
    Williams Web Solutions
    www.williamswebsolutions.net
    • Website design & redesign
    • Website & e-mail hosting
  • Re: Service unavailable hosting

    02-12-2008, 10:58 AM
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    • NetTecture
    • Joined on 02-12-2008, 8:20 AM
    • Posts 88
    • Points 462

    It could be they have a really low limit for how much memory your application can run. This is not really bad in terms of them being a "bunch of shitloaded business" - I bet you pay pretty much nothing for your hosting, and as sad as you may find it, a server's memory is a limited resource. If you pay monthly USD 600 for a 32gb machine (not even that high, dont forget that you also need a switch port etc. to just get it run, and it costs electiricty, and Microsoft wants money for the operating system, too), and we deduct 2Gb for OS etc., then every Gb in use costs USD 20 per month. If the part of your payment for hardware is USD 2 (after all you also pay for service, bandwidth etc.) then this means you can use up 1/1th of a GB in memory, which runs down to 100Mb, roughly. Probably less as IIS also wants to have some memory and stuff like that.

    Now, you can call them a "bunch of shitload business" for that, but that does not change the fact that they have a right to earn money, and the resources you obviously use are over the head of what you pay for.

    100mb should be enough to handle 20-40 people - that is unless you do bad programming. Anything in the session is expensive then.

    I heard good stuff about discountasp but also heard that they allocate some small amount of memory for  each customer.

    Well, unless they get their hardware for free (unlikely) all their math is going to be exactly the same than for anyone else. This is not really a question of recommending you a better cheap host, but you HAVING to pay up for the resources you use. Which means putting more money on the table, in the end. Server capacity costs money, especially if it has to be reliable.

    20-40 people logged in is definitly WAY above what the smallest plans of hosts are calculated for. Most sites get 1-3 users concurrently maximum (remember all the sits basically noone ever looks at), so with 20-40 at the same time you just need a bigger plan. If you ahve the resources I would run a test at home and look how much the memory consumption goes, then tell hosts about that.

    The bandwidth does not enter here - this is normally calculated so that people do not reach it normally. Pretty simple mixed calculation. On top, it is a lot cheaper than you may think, compared to the infrastructure cost. I can get in hosting centers a 30mbit to 50mbit flat line for the rent of a big server.

  • Re: Service unavailable hosting

    02-25-2008, 11:05 PM

    They are indeed fully *** loaded as they set the application to recycle every minute, causing my site pretty much to be non functional and lie that they didn't set it that way, it starts with parc ..

    Never get service from them , or it will be your biggest mistake , it i snot just they don't know what they are talking about , also the fact they try to bully you,with their cheap sick mentality,

     

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