Getting Started

Re: DNN 4 logging users out prematurally.

jillymc — Wed, 24 May 2006 17:12:22 GMT

Aha! This was the clue that 'fixed' my similar problem, but with a different module and with DNN 3.2.2.

I had installed a dotnetjedi counter on a child portal and noticed that sometimes the images of the digits were not displayed and gave the red X. That was an aggravation, but not fatal. However, at the same time, users suddenly had to repeatedly login again when trying to navigate the site. That was a MAJOR aggravation.

The problem of being logged off was not limited just to tabs with 10 or more modules, it occurred with any number.

I deleted the dotnetjedi counter and the login problem immediately resolved.

So, maybe the common thread with some of these repeated login issues is related to the images.

Jill

Re: DNN 4 logging users out prematurally.

paskettj — Fri, 27 Jan 2006 01:02:07 GMT

DITTO! Sorry, but thank you for having the problem too! I have posted twice with no success. If we squeak loud enough maybe someone will hear us. Here are my two contributions to the subject that you can add to your list of watched threads. If you find more add them se we all can click to see which on receives the wonderful prize of a resolution!

http://forums.asp.net/1178884/ShowPost.aspx
http://forums.asp.net/1175406/ShowPost.aspx

Jon

Re: DNN 4 logging users out prematurally.

Eiriks — Wed, 25 Jan 2006 23:14:04 GMT

I think I might have found the source of the problem, at least my problem.

At my Home page, I have an article module. Pictures attached to articles are stored under Root. When a logged in user enters the home page, it tries to load these pictures from Root and for some reason I'm still to understand, IE will now allow this, discardes the session cokkie and will not show the picture. If the user is also defined at Root though, it will work.

My workaround was to attach the pictures directly inline with the articles text instead of as an attachment to the article. This way, the picture is stored on the sub portals filearea and not root.

Re: DNN 4 logging users out prematurally.

Eiriks — Tue, 24 Jan 2006 21:24:57 GMT

I have the very same problem, but using DNN 3.2. My problem is with child portals. I've tested a bit and found the following:

Any user created in the child portal will be logged out as soon as he enters one of the modules, admins and regular users alike
If I create the same user on the parent portal, the user will not be logged off
Host user always works probably because he is also a user on the parent portal
Users using Firefox does not experience this problem. IE users does. Not tested with other browsers.

Anyone found a solution? The time-zone solution does not work for me (I have the same timezone for both portal and users).

/Eirik

Re: DNN 4 logging users out prematurally.

Bonavox — Tue, 13 Dec 2005 14:30:12 GMT

Found a solution for my part. Set the time-zone to be identical to the portal time-zone. Now admins in the child portals can work without being logged out.

http://forums.asp.net/1115029/ShowPost.aspx

/Bonavox

Re: DNN 4 logging users out prematurally.

Bonavox — Fri, 02 Dec 2005 09:55:37 GMT

I have experienced the same problem, and found no solution :(

Bonavox

Re: DNN 4 logging users out prematurally.

RMASSEY1 — Thu, 01 Dec 2005 20:35:50 GMT

This is getting stranger as I keep tweaking DNN4 to make it work.

I installed it no problems with the install. I then setup child portals. I created a user called "jbates"gave her admin role. She is unable to add a new web page. When she click create it goes right to the login prompt.

The weird part is I created a login called "admin" on the same child portal and gave it admin role. This was done after the jbates creation. I can add a page with this login on the child portal. The same goes for the host account.

Anyone have any ideas or trys. Thanks...

This is a problem others are experiencing it is weird there is no write up on it anywhere.

Could it be an IIS 6.0 configuration. Since IIS 6.0 is shipped in lock down mode?

DNN 4
Windows 2003
IIS 6.0

Re: DNN 4 logging users out prematurally.

shware — Mon, 21 Nov 2005 17:24:52 GMT

Hi,

I've reported something similar in this thread:

http://forums.asp.net/1115029/ShowPost.aspx

If you're having this problem on child portals when a user goes into a module with some of the Microsoft validator controls (or anything that kicks out a webresource.axd) then you may be seeing the same thing as me.

One module that doesn't kick webresource.axd is the text / html module. See if the logout occurs after updating the html / text. It doesn't on my machine and that's because there are no validator controls.

The last post in the above thread was my latest attempt to get by the situation and so far it seems to be holding. It does require updating the core so if you're not comfortable modying programs, don't apply the test fix.

Post back if you're seeing the same thing as me and if you try the fix lemme know if it works.

Hope this helps!

Shawn

Re: DNN 4 logging users out prematurally.

RMASSEY1 — Mon, 21 Nov 2005 14:59:19 GMT

Has anyone else had this problem? I have checked the configurations and nothing resolves this issue. It seems to only logout regular or admin users and not the host account.

DNN 4 logging users out prematurally.

RMASSEY1 — Thu, 17 Nov 2005 15:54:06 GMT

When I setup an admin user and log them into the portal. I will have them add a new page and when they click update the portal logs them out. If I login as HOST I am able to perform the same functions the admin user did without any problems. The host stays logged in all the time. It is any user of the child portals that gets logged out by DNN4. If I create the same user with same permissions on the parent portal everything works as it should and they stay logged in.

I can't seem to find a sollution anywhere.

Thanks,
-Robert