Re: Installaion Problem with VWD 2008 Express

dmuellenberg — Tue, 14 Oct 2008 16:36:32 GMT

Thank you Mikhail! While my TEMP variable didn't contain a backslash at the end, I did have a user variable set up for TEMP that pointed to \TEMP so I changed it to point to C:\TEMP and that solved the problem. I did a search on the 'counted_ptr cannot apply operator' problem, but didn't find the TEMP reference. Thanks again for pointing me in the right direction.

Daryl

Re: Installaion Problem with VWD 2008 Express

Mikhail Arkhipov (MSFT) — Tue, 14 Oct 2008 16:15:48 GMT

Interestingly enough, trailing slash in the TEMP variable may be causing this

http://www.wiredbox.net/Forum/Thread218540_Extra_slash_in_temp-environment_variable_causes_2007_setup_to_fail.aspx

Re: Installaion Problem with VWD 2008 Express

Mikhail Arkhipov (MSFT) — Tue, 14 Oct 2008 16:14:13 GMT

Web designer uses Office setup engine and it looks like the engine fails for some reason. It is difficult to tell why exactly. Perhaps Office 2007 forums may help? I've found couple of links, not sure if they will be helpful though

http://forums.techarena.in/office-setup/517321.htm

http://www.ayudapc.com/problemas-de-software/373-ayuda-office-profesional-2007-plus.html

Do you have Office 2007 installed? Perhaps repairing it may help?

Re: Installaion Problem with VWD 2008 Express

dmuellenberg — Tue, 14 Oct 2008 00:05:15 GMT

Since I haven't gotten any responses about my installation problem in this forum, does anyone have any recommendations for another forum where I might be able to get help on this? Thanks.

Daryl

Installaion Problem with VWD 2008 Express

dmuellenberg — Sun, 12 Oct 2008 20:15:24 GMT

The installation reports that it can't install Microsoft Visual Studio Web Authoring Component. I have Vista Home Premium SP1. There was a trial version of Microsoft Office 2007 but I uninstalled that and still have the problem. The following is the log from the install. Any help would be greatly appreciated. TIA

PERF: TickCount=2021819 Name=OBootStrapper::Run Description=Begin function
Operating System version: 6.0.6001 Service Pack 1. Platform ID: 2
Running on a 32-bit operating system.
Command line: "c:\e5df820b63059f995188f685c8a3\setup.exe" /config "c:\Temp\tmpD912.tmp"
Parsing command line.
Config XML file specified: c:\Temp\tmpD912.tmp
Parsing config.xml at: c:\Temp\tmpD912.tmp
Preferred product specified in config.xml to be: VISUALWEBDEVELOPER
Parsed AddLangauge: CultureTag with value: en-us in config.xml.
Parsed AddLanguage\ShellTransform: true.
Logging type standard specified in config.xml.
Log directory: \Temp specified in config.xml
Log file template: SetupExe(*).log specified in config.xml
Display level none specified in config.xml.
Suppression of modal dialogs specified in config.xml.
Hide completion notice specified in config.xml.
Auto accept license specified in config.xml.
Verify file signature in "c:\e5df820b63059f995188f685c8a3\setup.exe"
Verify file signature in "c:\e5df820b63059f995188f685c8a3\visualwebdeveloper.ww\OSETUP.DLL"
Using setup controller dll at [c:\e5df820b63059f995188f685c8a3\visualwebdeveloper.ww\OSETUP.DLL].
PERF: TickCount=2022974 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file \Temp\SetupExe(200810121446258F8).log.
=========================================================================
PERF: TickCount=2022989 Name=RunSetup Description=Begin function
Catalyst execution began: 10/12/2008 14:46:25.
Parsing config.xml at: c:\Temp\tmpD912.tmp
Preferred product specified in config.xml to be: VISUALWEBDEVELOPER
Parsed AddLangauge: CultureTag with value: en-us in config.xml.
Parsed AddLanguage\ShellTransform: true.
Logging type standard specified in config.xml.
Log directory: \Temp specified in config.xml
Log file template: SetupExe(*).log specified in config.xml
Display level none specified in config.xml.
Suppression of modal dialogs specified in config.xml.
Hide completion notice specified in config.xml.
Auto accept license specified in config.xml.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder [c:\e5df820b63059f995188f685c8a3\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [c:\e5df820b63059f995188f685c8a3].
Resource File Manager : Found (CultureTag=en-US) resource file at [c:\e5df820b63059f995188f685c8a3\office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=c:\e5df820b63059f995188f685c8a3\office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [c:\Temp\Setup000008f8].
Loaded resource file [c:\Temp\Setup000008f8\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : c:\e5df820b63059f995188f685c8a3\visualwebdeveloper.ww\OSETUP.DLL.
Catalyst version is : 12.0.4518.1064
JobExecutionMode is InstallExecutionMode.
Error: counted_ptr cannot apply operator '*' to an empty object pointer Type: NullReference.
Catalyst execution finished: 10/12/2008 14:46:25. Return code: 30058. Exception caught: NullReference.
PERF: TickCount=2023566 Name=RunSetup Description=End function
=========================================================================

Visual Web Developer 2008 Express

Re: Installaion Problem with VWD 2008 Express

Re: Installaion Problem with VWD 2008 Express

Re: Installaion Problem with VWD 2008 Express

Re: Installaion Problem with VWD 2008 Express

Installaion Problem with VWD 2008 Express