Hello again:)

You should use LINQ-TO-XML to fetch more than one "ticket" tags and do looping like this below:

var result = from e in XDocument.Load("xxx.xml").Descedants("ticket")
                  select new
                  {
                       NewProperty = e.Element("Subject").Value,
                       ……………………
                  };

foreach(var item in result)
{
    Console.WriteLine(item.NewProperty……);
}