I'm having the exact same problem with creating new portals (child or
parent). This started happening to me when I upgraded to 3.0.13
and is still happening after I upgraded to 3.1.0. I figured that
3.1.0 had many fixes and that hopefully it would fix the problem.
Unfortunately it didn't.
I consider myself a pretty advanced user and can guarantee that the
generic message that shows up (about the account details) is not
because I'm trying to add a user that already exists. I've
checked the database directly and can guarantee that. Unlike one
of the other posters here, I am not seeing any directories created at
all when the error occurs.
Here's a little background:
- I have 7 portals total with my installation (4 parent, 3 child)
- I have been running this setup for a while (back since v2.x, upgrading with each release)
- I've never had any problems like this until I moved to v3.0.13
I've tried to hit the log viewer right after each portal creation fails
but either A) don't see anything related to this specific action or B)
the log viewer just times out and does not let me view it. B) is
another problem all together, which I've posted on the forums about in
the past. Somebody suggested I clear out the log files becaues
they may be too large for the log viewer to return. I've done
that and still get a timeout when I try to open the log viewer every 4
out of 5 times.
Anyway, I've posted a few times on the main forum about this portal
creation problem too and haven't gotten any help towards solving it
yet. Hopefully this time can be different. I'd be happy to
provide any additional information that I can if you tell me what you'd
need to help resolve the problem.
Thanks!