All I get are errors and no installation instructions for ISP servers. I upgraded my account to have asp.net and everything, just to have nothing work. dotnetnuke is just not working. I get "An error has occurred writing to the exception log. The permissions are not set properly on the log file or directory, or the log file has been marked as READ-ONLY." I have set everything with read/write/execute wide open and still I get this error!

A while back I wrote the following for the FAQ on the DotNetNuke.com website:

Q. What permissions are required for DNN to function properly under W2K?

A. The ASPNET account (which is the account used for running the asp.net worker process) must have FULL permissions on the WEBROOT and all subfolders for the DNN application. There are several conditions where the application writes files both to the root (e.g. child portal folders) as well as to subfolders (e.g. uploading portal files).

** Important note ** Under W2K only, the ASPNET process must also have READ ATTRIBUTE privileges (not read file) on the DRIVE ROOT (e.g. D:\) for the DirectoryInfo class in .NET to work correctly.

---

Q. What permissions are required for DNN to function properly under W2K3?

A. Same as above except the account name has changed from ASPNET to NetworkService.

Cheers,
Scott

david,

give me some more details please

are you running dnn2 or dnn3

are you trying to run dnn on your local computer or a hosting company.

if on a hosting company is it a shared hosting - if you do not know email me the hosting company web site and I will find out for you

get back to me as fast as possible and I will try to fix your problem.
John
ps you can email me direct or go thro the forum does not matter to me.

Thanks for the interest! It is dnn2, I'm trying to run it on a hosting company, and it is shared hosting. The hosting company is www.readyhosting.com. Thanks in advance...

I had the same problem on Brinkster. I could not map the exception log to the directory I needed. Not that this is the best fix (more of a workaround), but what I did was turn off the exception logging in the web.config file. It works fine now.

I'm still getting the following:

DotNetNuke Configuration Error
Access to the path "d:\html\users\chelseaativanhoecom\html\verify" is denied.

the site home is at "d:\html\users\chelseaativanhoecom\html".
there was no directory called "verify" there.
I created it anyway but I still get the error.

This error is telling you that it can't perform the upgrade becasue the permissions are not set correctly for your root. DNN creates the verify directory on install and then removes. If it can't create this directory then it throws the exception. See Scott's post on permissions and get them set correctly. You may have to get your host to set up the permissions on the root file as most hosts do not allow you to set permissions except inside your directory.


hth Bruce

is there something wrong with the forums - the front page of the dotnetnuke forum shows that I made the current post to this thread and in fact I did however it now does not show it. this has happened twice -

in both cases the post was displayed in the thread but then went missing!!!
John

some people have automatic approvals.. some dont.. that date/time I think is either submitted or approved time... so things get mixed up... someone could actually respond first .. it will show up in the correct order.... but could appear after you see another post... it really does bite in a forum... delayed responses...

CrystalTech has automated DNN installs... and reasonable and reliable... I have 30 customers there.. some DNN some not.

Of course, if you use them I would appreciate if you use this link

CrystalTech.com

I also participate in their forums.. DNN and non-DNN related...

John ~

Your previous posts were moderated. You should have received a message detailing the reason. All posts are subject to moderator approval. If you have questions, please feel free to reach your moderator of choice offline.

Kind Regards,
Scott