i have an ASP.NET 2010 website running with Crystal report v13, reports used to work fine ,but suddenly reports viewers stop showing the reports ,i mean when the user click the print button,report viewer open in a new blank page with a loading bar keep increasing.no
error messages no repot shown.
before that blank page show the crystal report after around 2~3 secs,now the loading bar keep moving but reports are not shown.
- i tried to reset the IIS , restart the server and re-install the crystal runtime engine but nothing changed . loading without showing the report .
Crystal report is not working in the publish server but in the development server is fine?
please ensure the mentioned conditions below.
1. Make sure the instance of your development server and deployment server are same[ e.g. 32-bit / 64-bit and crystal report version ]. If the version are not same make required changes. 2. Ensure Connection string configured properly. 3. Copy 'aspnet_client' folder from C:\inetpub\wwwroot and paste to your published folder directly. 4. If you use both real and local IP on the same published file, two ips can't be used default port 80*.
Last one is not applicable for a single IP publication.
I think this post will helpful for solving crystal report common publication issues.
yes it works fine on development server . first three steps you mentioned are already applied . the IP issue is not applicable.
it's worth to mention the site works fine on a different publish server ,so i don't think there is a problem with the site itself , i feel like there is some external issue in my current publish server that blocks the crystal reports !
i have no error messages at all, it's just blank page with a loading bar !!!!
rola
Member
53 Points
53 Posts
Crystal Reports Stop Working
Dec 03, 2012 03:40 AM|LINK
Hi all,
i have an ASP.NET 2010 website running with Crystal report v13, reports used to work fine ,but suddenly reports viewers stop showing the reports ,i mean when the user click the print button,report viewer open in a new blank page with a loading bar keep increasing.no error messages no repot shown.
before that blank page show the crystal report after around 2~3 secs,now the loading bar keep moving but reports are not shown.
- i tried to reset the IIS , restart the server and re-install the crystal runtime engine but nothing changed . loading without showing the report .
any idea ??
raju_mab
Member
559 Points
110 Posts
Re: Crystal Reports Stop Working
Dec 04, 2012 09:12 AM|LINK
crystalreport Common issue for VS2010.
Crystal report is not working in the publish server but in the development server is fine?
please ensure the mentioned conditions below.
1. Make sure the instance of your development server and deployment server are same[ e.g. 32-bit / 64-bit and crystal report version ]. If the version are not same make required changes.
2. Ensure Connection string configured properly.
3. Copy 'aspnet_client' folder from C:\inetpub\wwwroot and paste to your published folder directly.
4. If you use both real and local IP on the same published file, two ips can't be used default port 80*.
Last one is not applicable for a single IP publication.
I think this post will helpful for solving crystal report common publication issues.
rola
Member
53 Points
53 Posts
Re: Crystal Reports Stop Working
Dec 04, 2012 11:35 AM|LINK
Hi Raju,
yes it works fine on development server . first three steps you mentioned are already applied . the IP issue is not applicable.
it's worth to mention the site works fine on a different publish server ,so i don't think there is a problem with the site itself , i feel like there is some external issue in my current publish server that blocks the crystal reports !
i have no error messages at all, it's just blank page with a loading bar !!!!
CruzerB
Contributor
5399 Points
1098 Posts
Re: Crystal Reports Stop Working
Dec 04, 2012 11:48 AM|LINK
Hi,
<system.web> <httpHandlers> <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/> </httpHandlers> </system.web> <system.webServer> <handlers> <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/> </handlers> </system.webServer>Can try to add these into your web.config?
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rola
Member
53 Points
53 Posts
Re: Crystal Reports Stop Working
Dec 04, 2012 12:49 PM|LINK
hi cruzer,
i already have these handlers in the web.config . i also tried to remove them ,but nothing changed.
there is something i noticed , after trying to open a crystal report , the application becomes very slow !
carl.steinha...
Participant
922 Points
247 Posts
Re: Crystal Reports Stop Working
Dec 07, 2012 02:33 AM|LINK
HI rola,
This is only my guess, it seems that your memory resource doesnt enough. Please check your task manager.
Please kindly make sure once again that your you run on local service identity and please grant full permission to your folder.
Carl Steinhart
bitbruno
Member
2 Points
1 Post
Re: Crystal Reports Stop Working
May 07, 2013 12:14 AM|LINK
Hello all
Any solutions for this issue? I am having exaclty the same problem here in my system.
Thanks