Crash when deployed on IIS : The Official Microsoft ASP.NET Forums

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jdp12383

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6 Posts

Crash when deployed on IIS

Feb 23, 2012 06:40 AM|LINK

Hi,

I am new to web devlopment and working on one issue faced by one of our customer.

We have one SDK DLL which is build into VC++ and is Win32 DLL. We have one WPF application (Targeet platoform x86) which uses it and working fine.

Now customer is trying to use that SDL DLL with MVC 3 application which is working ok if they run under builtin VisualStudio WebServer, but fails when run under IIS _without_ any debugger being attached.

When it run under IIS the application, configured with ASP.NET v4.0 application pool with INTEGRATED pipeline with Enable 32bit applications set to TRUE, since they are working on a 64bit machine. To reproduce the problem we just open the view and click on the link which calls the SDK API. As soon as we click on the link it crash. I have also attached a stack trace if it is of any help.

The configuration of machine: Windows 7 64bit, IIS 7.1, .NET Framework 4.0

I found this link which is discussing very similar problem. I dont have the customer code but tried reproducing by creating from a default template and embedding my code.

Below is the stack trace of the crash and entry from application event viewer of the system,

> ntdll.dll!_RtlReportCriticalFailure@8()  + 0x57 bytes
 	ntdll.dll!_RtlpReportHeapFailure@4()  + 0x21 bytes
 	ntdll.dll!_RtlpLogHeapFailure@24()  + 0xa1 bytes
 	ntdll.dll!_RtlpAnalyzeHeapFailure@12()  + 0x25c bytes
 	ntdll.dll!@RtlpFreeHeap@16()  + 0x57678 bytes
 	ntdll.dll!_RtlFreeHeap@12()  + 0x54cd bytes
 	AcXtrnal.dll!NS_FaultTolerantHeap::APIHook_RtlFreeHeap()  + 0x61 bytes
 	KernelBase.dll!_LocalFree@4()  + 0x27 bytes
 	MySDK.dll!03c249a4()
 	[Frames below may be incorrect and/or missing, no symbols loaded for MySDK.dll]
 	MySDK.dll!03c24cdd()
 	MySDK.dll!03c41aac()
 	System.Web.Mvc.ni.dll!67944dd2()
 	System.Web.Mvc.ni.dll!67944381()
 	System.Web.Mvc.ni.dll!6794618c()
 	System.Web.Mvc.ni.dll!679471a8()
 	System.Web.Mvc.ni.dll!6794622e()
 	System.Core.ni.dll!64c14b4e()
 	System.Web.Mvc.ni.dll!67946580()
 	System.Web.Mvc.ni.dll!67945e3d()
 	System.Web.Mvc.ni.dll!6795244d()
 	System.Web.Mvc.ni.dll!6795233a()
 	System.Web.ni.dll!6476f242()
 	System.Web.ni.dll!63f16189()
 	System.Web.ni.dll!63f53e0b()
 	System.Web.ni.dll!63f1635a()
 	System.Web.ni.dll!63f1c6aa()
 	System.Web.ni.dll!63f533ec()
 	System.Web.ni.dll!63f531c9()
 	webengine4.dll!W3_MGD_HANDLER::ProcessNotification()  + 0x5b bytes
 	webengine4.dll!W3_MGD_HANDLER::DoWork()  + 0x250 bytes
 	webengine4.dll!RequestDoWork()  + 0x2da bytes
 	webengine4.dll!CMgdEngHttpModule::OnExecuteRequestHandler()  + 0x1a bytes
 	iiscore.dll!NOTIFICATION_CONTEXT::RequestDoWork()  + 0x128 bytes
 	iiscore.dll!NOTIFICATION_CONTEXT::CallModulesInternal()  + 0x305 bytes
 	iiscore.dll!NOTIFICATION_CONTEXT::CallModules()  + 0x28 bytes
 	iiscore.dll!W3_CONTEXT::DoStateRequestExecuteHandler()  + 0x36 bytes
 	iiscore.dll!W3_CONTEXT::DoWork()  + 0xd7 bytes
 	iiscore.dll!W3_MAIN_CONTEXT::ContinueNotificationLoop()  + 0x1f bytes
 	iiscore.dll!W3_MAIN_CONTEXT::ProcessIndicateCompletion()  + 0x1f bytes
 	iiscore.dll!W3_CONTEXT::IndicateCompletion()  + 0x75 bytes
 	webengine4.dll!W3_MGD_HANDLER::IndicateCompletion()  + 0x3d bytes
 	webengine4.dll!MgdIndicateCompletion()  + 0x24 bytes
 	System.Web.ni.dll!63f58bbd()
 	System.Web.ni.dll!63f58bbd()
 	System.Web.ni.dll!63f531c9()
 	clr.dll!_UM2MThunk_WrapperHelper@20()  + 0x10 bytes
 	clr.dll!UM2MThunk_Wrapper()  + 0x8c bytes
 	clr.dll!Thread::DoADCallBack()  + 0xc2 bytes
 	clr.dll!_UM2MDoADCallBack@16()  + 0xc0 bytes
 	00da2060()
 	webengine4.dll!W3_MGD_HANDLER::ProcessNotification()  + 0x5b bytes
 	webengine4.dll!ProcessNotificationCallback()  + 0x36 bytes
 	clr.dll!UnManagedPerAppDomainTPCount::DispatchWorkItem()  + 0x117 bytes
 	clr.dll!ThreadpoolMgr::NewWorkerThreadStart()  + 0xe5 bytes
 	clr.dll!ThreadpoolMgr::WorkerThreadStart()  + 0x2c bytes
 	clr.dll!Thread::intermediateThreadProc()  + 0x48 bytes
 	kernel32.dll!@BaseThreadInitThunk@12()  + 0x12 bytes
 	ntdll.dll!___RtlUserThreadStart@8()  + 0x27 bytes
 	ntdll.dll!__RtlUserThreadStart@8()  + 0x1b bytes


Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000374
Fault offset: 0x000ce653
Faulting process id: 0x1364
Faulting application start time: 0x01ccf1f43399ff14
Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7185ec84-5de7-11e1-a56e-005056c00008

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: w3wp.exe
P2: 7.5.7601.17514
P3: 4ce7a5f8
P4: StackHash_4948
P5: 6.1.7601.17514
P6: 4ce7ba58
P7: c0000374
P8: 000ce653
P9:
P10:

Attached files:

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 7185ec84-5de7-11e1-a56e-005056c00008
Report Status: 0

I appreciate your help in resolving this problem.

Thanks,

Jigs

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ignatandrei

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Re: Crash when deployed on IIS

Feb 23, 2012 07:03 AM|LINK

jdp12383
Now customer is trying to use that SDL DLL with MVC 3 application which is working ok if they run under builtin VisualStudio WebServer,

Put the app pool under the same user as the user that run VS.

My .NET blog : http://msprogrammer.serviciipeweb.ro/ |2012 Programmer tools

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jdp12383

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6 Posts

Re: Crash when deployed on IIS

Feb 23, 2012 07:44 AM|LINK

Thanks ignatandrei for your interest.

I am new to this and using inetmgr to test. I tried searching the option you told but failed. Can you please tell me in detail steps if possible so I can try?

One more thing I suspect is in the event viewer log that I attached shows a ntdll.dll from SysWOW64 folder means it is trying to load 64-bit instead it should be under System32\ntdll. Is my thinking right?

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ignatandrei

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Re: Crash when deployed on IIS

Feb 23, 2012 08:02 AM|LINK

jdp12383
I tried searching the option you told but failed

http://technet.microsoft.com/en-us/library/cc771170%28v=ws.10%29.aspx

My .NET blog : http://msprogrammer.serviciipeweb.ro/ |2012 Programmer tools

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jdp12383

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6 Posts

Re: Crash when deployed on IIS

Feb 23, 2012 08:35 AM|LINK

Thanks ignatandrei for your reply,

I tried setting it LocalSystem, LocalService but it didn't work. The visual studio is running under domain user, I didn't find way to change to the domain user in Identity option.

Edited by jdp12383 on Feb 23, 2012 08:35 AM

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ignatandrei

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Re: Crash when deployed on IIS

Feb 23, 2012 08:59 AM|LINK

jdp12383
I tried setting it LocalSystem, LocalService but it didn't work. The visual studio is running under domain user, I didn't find way to change to the domain user in Identity option.

Quoting from

http://technet.microsoft.com/en-us/library/cc771170%28v=ws.10%29.aspx

If you want to use a custom identity, select the Custom account option and click Set to open the Set Credentials dialog box. Then type the custom account name in the User name text box, type a password in the Password text box, retype the password in the Confirm password text box, and then click OK.

My .NET blog : http://msprogrammer.serviciipeweb.ro/ |2012 Programmer tools

Edited by ignatandrei on Feb 23, 2012 09:00 AM

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jdp12383

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10 Points

6 Posts

Re: Crash when deployed on IIS

Feb 23, 2012 09:38 AM|LINK

Ohk, I just tried that way to but still fail with the same error.

More to that I removed that VC++ API call and checked it and it worked fine. Now It looks to me some platform specific issue but am failing to find it.

I am trying to embed a manifest file into that application but the manifest combobox under the project properties->application tab is not enabled. Do you think that way can help me resoving this? The snapshot of the manifest is as below,

<?xml version="1.0" encoding="utf-8"?>
<asmv1:assembly manifestVersion="1.0" xmlns="urn:schemas-microsoft-com:asm.v1" xmlns:asmv1="urn:schemas-microsoft-com:asm.v1" xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <assemblyIdentity
          type="win32"
          name="TestApp"
          version="1.0.0.0"
          processorArchitecture="X86"
        />
  <trustInfo xmlns="urn:schemas-microsoft-com:asm.v2">
    <security>
      <requestedPrivileges xmlns="urn:schemas-microsoft-com:asm.v3">
         <requestedExecutionLevel level="requireAdministrator" uiAccess="false" xsi:type="win32" />
      </requestedPrivileges>
    </security>
  </trustInfo>
  
  <compatibility xmlns="urn:schemas-microsoft-com:compatibility.v1">
    <application xsi:type="win32">
    </application>
  </compatibility>
  
  <!-- Enable themes for Windows common controls and dialogs (Windows XP and later) -->
  <dependency>
    <dependentAssembly>
      <assemblyIdentity
          type="win32"
          name="Microsoft.Windows.Common-Controls"
          version="6.0.0.0"
          processorArchitecture="X86"
          publicKeyToken="6595b64144ccf1df"
          language="*"
        />
    </dependentAssembly>
  </dependency>

</asmv1:assembly>

Edited by jdp12383 on Feb 23, 2012 09:42 AM

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giop

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81 Posts

Re: Crash when deployed on IIS

Feb 24, 2012 08:20 AM|LINK

Did you have try to put your IIS mode in this website to Classic ?

You can't set a manifest in a Web application, because it's runtime is embedded in a pool application, running in a curtain user, not like a win application where you directly run the app under your rights.

MVP Client Operating System
Please Mark as Answer if it helps :)

Edited by giop on Feb 24, 2012 08:21 AM

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jdp12383

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10 Points

6 Posts

Re: Crash when deployed on IIS

Feb 24, 2012 11:33 AM|LINK

Thanks giop for your inputs,

I tried the way you suggested but it is giving below error. I set the Managed pipeline mode attribute to Classic for the Application Pool.

HTTP Error 404.2 - Not Found
The page you are requested can not be served because of ISAPI and CGI restriction list setting on the webserver.

More to that I am using the below code to import the function from unmanaged c++ dll. Is it playing any role this?

[DllImport("MySDK.dll")]
private static extern int PerformOperation(CompletedCallback pFunPtr, IntPtr arg);//I'm passing Zero in arg and a callback function to the first one

Edited by jdp12383 on Feb 24, 2012 11:34 AM
Edited by jdp12383 on Feb 24, 2012 01:18 PM
Edited by jdp12383 on Feb 24, 2012 01:20 PM

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jdp12383

Member

10 Points

6 Posts

Re: Crash when deployed on IIS

Feb 27, 2012 11:00 AM|LINK

Hi All, Thanks for your inputs and guidance,

Finally I resolved the issue, below is the root cause of the problem.

My SDK DLL was using a GlobalFree() function which was causing a Heap corruption issue specifically on 64-bit machine. It was working fine on 32-bit machines. I replaced it with free() function and it is working fine on 64-bit machines too.

Thanks,

Marked as answer by jdp12383 on Feb 27, 2012 11:00 AM

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jdp12383

Crash when deployed on IIS

ignatandrei

Re: Crash when deployed on IIS

jdp12383

jdp12383

Re: Crash when deployed on IIS

ignatandrei

Re: Crash when deployed on IIS

jdp12383

jdp12383

Re: Crash when deployed on IIS

ignatandrei

Re: Crash when deployed on IIS

jdp12383

http://technet.microsoft.com/en-us/library/cc771170%28v=ws.10%29.aspx

jdp12383

Re: Crash when deployed on IIS

giop

Re: Crash when deployed on IIS

jdp12383

Re: Crash when deployed on IIS

jdp12383

Re: Crash when deployed on IIS

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