Last post Jul 05, 2010 07:21 PM by kiphup
Jun 30, 2010 07:12 AM|Mahipal Jhala|LINK
I have Configured Hosted Exchange and Sahrepoint Setup and in MPS Server i have Configured Sample Hosted Email Plans. but when i am tring to subscire any plans to Customer it gives error
"CheckDependencies fails. The customer does not have a service plan for required service(s) : Active Directory".
please Help me in this issue.
Thanks in Advance
Jun 30, 2010 04:06 PM|kiphup|LINK
Did you create the customer through MPS? If not, you may have this problem. When you create the customer through MPS, it will automatically also subscribe the customer to AD service plan. This is needed before you can subscribe them to any other service
plan like email.
Jul 01, 2010 06:15 AM|Mahipal Jhala|LINK
I have created an organization named "Demo" and i have also created an users in this organization through MPS web server (SampleUI). now i am trying to subscribe created email plans to "Demo" Organization but it gives above mentioned error.
If is there any other process remains to do then please sugest me which other process i have to follow and also tell me how to create customer through MPS server.
Jul 05, 2010 07:21 PM|kiphup|LINK
Is this demo organization a reseller? Only the organization under the reseller has an AB or Active Directory Business Plan, not the reseller.
So, if your structure is like this,
- OU = Hosting
- OU = ConsolidatedMessenger
- OU = Org1
You should only subscribe your mail plan to Org1 , not the reseller which is ConsolidatedMessenger.