Problem while exporting Report as .pdf

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Problem while exporting Report as .pdf

Last post 07-01-2009 12:30 PM by btough. 3 replies.

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Problem while exporting Report as .pdf

06-30-2009, 9:35 AM

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24 point Member
btough
Member since 05-08-2009, 6:02 AM
India
Posts 52

Hello all,

My Crystal Report contain 12 columns. I set Paper size as Ledger. I have Adobe Reader 8 (Version 8.1.0) installed on my machine. When I export my report as .pdf, all my columns display on the same page. It work fine.

But when my client export it as .pdf using the same application, only 9 columns display on 1 page and another 3 columns display on 2nd page. Means it does not get export properly. I don't know what version of Adobe Reader my client have installed on his machine.

Does Version of Adobe Reader is important in this case? Or Report should export properly with any version of Adobe Reader? If it should export with any version, what wrong I am doing?

Please, help if have any idea. I would like to appreciate your help.

Thanks.

Re: Problem while exporting Report as .pdf

06-30-2009, 3:10 PM

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98 point Member
mhinkle2
Member since 01-18-2009, 3:56 AM
Posts 161

You might have already thought about this, but are the default margins the same on your client's machine? That is where I would start if you have not already done so. Also, different printers make a big difference. Some printers just cannot print the ledger and will convert back to letter.

Re: Problem while exporting Report as .pdf

07-01-2009, 8:38 AM

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24 point Member
btough
Member since 05-08-2009, 6:02 AM
India
Posts 52

Thank you very much mhinkle2 .

I checked list of printers installed on my machine. "Microsoft xps Document writer" is there on my machine.
I don't understand how it is installed on my machine as I don't install it manualy. I have windows XP.
Can you please tell me how it is installed? Does it installed by default after installing any software? Is that software is "Microsoft .Net Framework Service Pack 2"?

Appreciate your help.

Thanks,

Re: Problem while exporting Report as .pdf

07-01-2009, 12:30 PM

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24 point Member
btough
Member since 05-08-2009, 6:02 AM
India
Posts 52

Yes I got the point. When I installed Microsoft .NET framework 3.5 SP1, "Microsoft XPS Document Writer" get installed by default.

Thanks.

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