We have a requirement to integrate MS CRM to one of our Asp.net projects.

What we wanted to do is get data from MS CRM (CRM will be used in one call center to get customer calls) to our Asp.Net application if the call is of type complaint..

I don't have any experience with MS CRM development... It will be great if some one tell me how to go ahead with this requirement....

Hello,

Take a look at:

http://msdn.microsoft.com/en-us/library/bb928212.aspx

Hope this helps...

anzer,

I see this post is a little old, but if you haven't solved this yet... You can accomplish this by making calls to Crm's web service.  The web service can return records most commonly as either objects(BusinessEntities) or Xml.  If you provide a little more information about your requirements, i would be happy to post a sample to get you started.

--Scott